Reviews (890)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

May 26, 2024

Amazing App It Helps Me Alot Thank You To The Developer

Print-For-You
Pakistan
6 months using the app
August 7, 2024

I like it

Andaaz Enterprises
Pakistan
26 days using the app
November 6, 2024

Excelente trabajo...muy buena app

Tienda Virtual 21
Chile
About 20 hours using the app
May 1, 2024

I had an issue with the automated order messages, i've contacted the help center and they have respond promptly, Thanks to Or for his help and fast resolution of the problem!!

BY ZAD
United Arab Emirates
About 2 months using the app
November 3, 2024

Best strategy

unSniffed
Pakistan
20 minutes using the app
January 6, 2024

This app is awesome! The best app I have tried to use WhatsApp on my e-commerce. Already in the free version, for me who don't have big needs, it is very easy to use and very intuitive and also has the best icon of all. Try it and you will never uninstall it again. I'm using it and always recommend it

Tabrex Home
Pakistan
2 months using the app
September 16, 2024

It's fully convenience app

Sopas Josefina
Peru
1 day using the app
September 25, 2024

Muy sencillo de instalar y buena atención de Dondy!

Arena Formentera
Spain
6 days using the app
January 30, 2024

Such a Amazing And professional website to grom your business and website and its working Smothly But their service people are very nice So thats why i will give her the 5 STARS

HOME COLLECTION
Pakistan
About 2 months using the app
March 29, 2024

Recently, I used Dondy, where I encountered exceptional customer service, especially from an employee named Orr. Orr quickly addressed a minor issue I had with the app, providing clear, easy-to-follow assistance and even checking back to ensure everything was resolved. Their proactive, caring approach not only solved my problem but also made me feel valued. This level of service, combined with the app's excellent functionality, truly sets Dondy apart. Orr's dedication reflects the company's commitment to user satisfaction and trust, making it a standout choice for anyone seeking quality service alongside innovative technology

Zefyra
Spain
About 1 month using the app