Reviews (890)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

November 5, 2024

Great support for small store and very easy to use it! Thanks Dondy

Sweet Burst
India
December 29, 2023

This app is awesome! The best app I have tried to use WhatsApp on my e-commerce. Already in the free version, for me who don't have big needs, it is very easy to use and very intuitive and also has the best icon of all. Try it and you will never uninstall it again. I'm using it and always recommend it.

Venice Collections
Italy
About 1 month using the app
January 1, 2024

Highly recommended app I have installed and any person who click on WhatsApp button got directly on my whatsapp number. Really awesome app

Karakoram Peak
Pakistan
About 2 months using the app
January 5, 2024

I downloaded many whatsapp chats previously, and they werent working properly. But with the dondy whatsapp chat i had no problems with the set up. Its working properly and people can contact me. I can only recommend it for any shopify users!

My Store
Pakistan
4 months using the app
February 9, 2024

It is a good application that saves time and helps us recover clients and we can also make sales.

entupuerta.com
Colombia
6 months using the app
January 12, 2024

Hey I am Naeem from Pakistan . I got amazing experience with this app . I highly recommend to you to use this
One more it has free plan which is more better for newbies.

Chaudhary Shop
Pakistan
3 months using the app
October 17, 2024

PERFEITO

JUSTYNSTORE
Brazil
About 23 hours using the app
April 12, 2024

Very good app! Easy to install, pleasantly simple with good possibilities to build up a good customer service.

Sehr gute App! Einfach zu installieren, wohltuend schlicht mit guten Möglichkeiten einen guten Kundenservice aufzubauen.

Kaffeerösterei Lapuzia
Germany
5 months using the app
December 5, 2023

En français :
De toutes les applications offrant les services WhatsApp ou permettant de une interaction simple et efficace entre les clients et le service client de la boutique en ligne, j’ai trouvé que Donde est la meilleure. Avec ses fonctions de base, je suis parvenu à rassurer mes clients.
Je vous le recommande.

In english :
Among all the applications offering WhatsApp services or allowing simple and efficient interaction between customers and online store customer service, I found Donde is the best. With its basic functions, I managed to reassure my customers.
I recommend it.

CAN23Shop
Côte d’Ivoire
3 months using the app
January 28, 2024

I install this app on my Shopify store. It's working well and having results.
I recommend this App

BIN YAQUB
Pakistan
4 months using the app