Reviews (917)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through WhatsApp, noting its seamless Shopify integration and features like automated abandoned cart messages. They appreciate the user-friendly setup and fast, secure performance. The support team is also praised for their quick and effective responses. Merchants credit the app with improving customer service, increasing order values, and boosting revenue.

November 5, 2024

Great support for small store and very easy to use it! Thanks Dondy

Sweet Burst
India
January 5, 2024

I downloaded many whatsapp chats previously, and they werent working properly. But with the dondy whatsapp chat i had no problems with the set up. Its working properly and people can contact me. I can only recommend it for any shopify users!

My Store
Pakistan
4 months using the app
November 30, 2024

Seamless!

How to Clean
India
About 22 hours using the app
March 29, 2024

Recently, I used Dondy, where I encountered exceptional customer service, especially from an employee named Orr. Orr quickly addressed a minor issue I had with the app, providing clear, easy-to-follow assistance and even checking back to ensure everything was resolved. Their proactive, caring approach not only solved my problem but also made me feel valued. This level of service, combined with the app's excellent functionality, truly sets Dondy apart. Orr's dedication reflects the company's commitment to user satisfaction and trust, making it a standout choice for anyone seeking quality service alongside innovative technology

Zefyra
Spain
About 1 month using the app
June 24, 2024

I was surprised by the support, it was very fast and accurate and i am very satisfied by the support

My Store
Pakistan
About 1 month using the app
January 12, 2024

Hey I am Naeem from Pakistan . I got amazing experience with this app . I highly recommend to you to use this
One more it has free plan which is more better for newbies.

Chaudhary Shop
Pakistan
3 months using the app
February 9, 2024

It is a good application that saves time and helps us recover clients and we can also make sales.

entupuerta.com
Colombia
6 months using the app
May 1, 2024

I had an issue with the automated order messages, i've contacted the help center and they have respond promptly, Thanks to Or for his help and fast resolution of the problem!!

BY ZAD
United Arab Emirates
About 2 months using the app
September 25, 2024

Muy sencillo de instalar y buena atención de Dondy!

Arena Formentera
Spain
6 days using the app
May 26, 2024

Amazing App It Helps Me Alot Thank You To The Developer

Print-For-You
Pakistan
6 months using the app