Reviews (887)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

September 28, 2024

App is free to use, with unlimited usage, very fast responding from the customer support, definitely a 5 stars

Mi Car Rental
Malaysia
About 2 months using the app
August 20, 2024

I've been using the Dondy WhatsApp app for my Shopify store, and it has been a game-changer. The integration was seamless, and it allows me to connect with my customers directly through WhatsApp, which has significantly improved communication and customer satisfaction.

My Store
Pakistan
About 2 months using the app
Dondy replied August 23, 2024

Game changer it is! Thanks for your feedback 🧡

August 16, 2024

Very good application
Support advisor is available 24/7
They managed me all sittings by sending me a collaboration request on my shopify store.
I recommend them
Keep going and thank you so much for all work you done

musclefuel
Qatar
25 days using the app
Dondy replied August 17, 2024

Thanks a lot really appreciate your feedback 🤗

August 27, 2024

Very easy to use and sync with the store. It does exactly what you want when you're looking to incorporate a WhatsApp button into the store. It's perfect.

UBUD
Colombia
21 days using the app
September 27, 2024

Great tool!! And fantastic client services. Fakhrul was been incredible. He has been helping to me in all moment.

BetterLife MX
Spain
About 1 month using the app
September 27, 2024

Very useful app. And totally free. Really appreciate it. Thanks

Finerz
Pakistan
About 1 month using the app
October 26, 2024

This app is working 100% for clients from all our the world its whtsapp button is working so good.

Moj Trendz
Pakistan
7 days using the app
October 26, 2024

Thanks to dondy, works very good and already finished to install in my store. Allright.

Qomprando.store
Colombia
14 days using the app
August 20, 2024

The best app ever i ve used in my career for whatsapp costumer support with no watermart no nothing all free and fully easy to use and I am gonna give this app a 5 star

Dropify
Pakistan
2 months using the app
Dondy replied August 21, 2024

Really happy to hear like our free plan :)

September 15, 2024

this app is a must have for any shopify store, the recovery rate is much better than email or sms.

the support are very friendly i recommend everyone to try it!

דיל ישיר
Israel
3 days using the app