Reviews (432)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing customer satisfaction through features like abandoned cart recovery and real-time shipping updates. They appreciate its automated messaging, order updates, and personalized marketing capabilities. The user-friendly interface and straightforward setup, along with a responsive support team, make it invaluable for improving customer engagement and conversions.
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Amazing App – Highly Recommended!
Dondy has completely transformed how we connect with customers on WhatsApp. It’s easy to use, reliable, and truly helps convert chats into sales. The automation flows are very helpful, and support is always responsive. 100% satisfied!
we use this app for 4 store. We have 119X ROAS with this APP. Especially automation feature ise absolutely perfect to increase ROI. Thank you
"Amazing customer service with WhatsApp integration!"
I absolutely love the WhatsApp integration on my Shopify store! It makes it so much easier to communicate with customers in real-time. I’ve noticed an increase in sales because of how quickly I can answer customer questions and offer support. Highly recommend it for any Shopify store looking to improve customer service!
"I've been using the 'Dondy' app on my Shopify store for a while now, and it's been fantastic! The WhatsApp icon makes it so easy for customers to reach out. It's user-friendly and has significantly boosted my customer interactions. Highly recommend it!"
Exceptional Support from Dondy!
I had an absolutely fantastic experience with Dondy, who was incredibly prompt, professional, and helpful throughout our interaction. Not only did Dondy respond almost instantly, but he also went above and beyond to assist me thoroughly over Google Meet. His patience, clarity, and deep knowledge made a potentially stressful situation smooth and easy to resolve.
Customer service like this is rare these days — Dondy truly sets the gold standard. Thank you for your outstanding support!
I had a great experience with the Dondy App support team on Shopify. "Or" provided outstanding assistance throughout the integration and verification process of our WhatsApp number. He was knowledgeable, patient, and extremely helpful, making the entire setup smooth and stress-free. Excellent service — thank you, Or!
1478% ROAS speaks for itself within 72 hours of launching. Not sure you need anymore incentive than that. Added bonus is installation is quick, support is impeccable.
This app is an absolute must-have for all Shopify users! Integrating it with your theme is a breeze, and setting up automations along with workflows couldn’t be simpler.
Their customer service is top-notch as well. I had a question about setting up variables, so I sent them a WhatsApp message, and a customer service rep named Fakhrul was incredibly helpful. He walked me through each step and made sure I successfully configured everything I needed.
Highly recommend for anyone looking to streamline their Shopify operations!
Works perfectly. Great support when needed but really easy to install etc.
A big thank you to Dondy for an excellent product and outstanding service!
Every issue is resolved quickly and with a personal touch — always available and truly feel like partners.
Highly recommended!