Reviews (893)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

May 25, 2023

Inbal‘s dedication shines through in every aspect of the app. You won’t find a better app than this

Canna-Help You
South Africa
4 months using the app
May 7, 2023

Excellent App to integrate in your Shopify store.All the necessary settings are there.
Really easy to setup...Highly recommended

TrendSwirl
Pakistan
4 months using the app
Edited May 29, 2023

Dondy is an excellent app for anyone looking to add WhatsApp button in online store. I highly recommend it.

Heaven Search
Pakistan
4 months using the app
May 5, 2023

Estava com uma enorme dificuldade de contato rápido com os meus clientes e este App salvou meu negócio. Agora meus clientes enviam as perguntas e respondo rapidamente.
Muito obrigado!

Fast Flores ABC
Brazil
4 months using the app
September 13, 2023

Very clean, simple, and super effective app. Does exactly what it is intended to do without any of the additional extras that some other apps include to make the whole process more complicated for your customers. Highly recommended if you just want an app that allows quick WhatsApp chats with your customers

Tech Hub Pro
Pakistan
4 months using the app
Dondy replied September 23, 2023

Thank you very much for the excellent feedback. We are happy that our app allows you to easily communicate with your customers and that Dondy is a very effective tool for you. We invest efforts in giving the best tools in the market!

August 15, 2023

I tried this app, I really like it's simplicity and user friendly platform. And they are such attentive to solve customer queries.

A-One Traders
Pakistan
4 months using the app
April 4, 2023

Una muy buena aplicación, muy facil de instalar y muy funcional que te hace la comunicación con el cliente más rápida y confiable. Muy recomendable

Sergio Barranco de la Merced
Spain
4 months using the app
Dondy replied April 8, 2023

¡Muchas gracias por su amable comentario! Lo apreciamos mucho. ¡Nuestro objetivo es ayudarle a producir una comunicación confiable y rápida con sus clientes!

August 18, 2023

very nice app. helps alot. Very helpful..........................................................................

FR Stores
Pakistan
4 months using the app
September 10, 2023

great

Snap Buy
Pakistan
4 months using the app
August 21, 2023

This addon is everything needed for any basic to better website on shopify. This has been really helpful to my side of the shop and I recommend this to any store starting out. Has everything on the free side plus with premium you can enhance the experience even better. Developer did a great Job.

YuvaBuzz
India
4 months using the app
Dondy replied August 26, 2023

Thank you very much for your nice review! Our crew works very hard to bring you the best tools and we are available 24 hours a day to give you the best service. We are here to give you the best product and service on the market!