Reviews (959)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and customer engagement through features like automated messages, real-time shipping updates, and abandoned cart recovery. They appreciate the ability to send personalized messages and manage full marketing campaigns via WhatsApp, noting the user-friendly interface and smooth Shopify integration. The app's performance is consistently praised as flawless, with a responsive customer support team enhancing the user experience.

October 25, 2023

Great customer service, really patient. They help me to set up everything. I gave 4 stars because they miss some features I looking for. They told me very soon we will have access to the features I'm looking for as(edit the whatsapp automation abandon cart, send more than one messages...)
Meanwhile, everything seems good right now and help a lot, I'll be right back to give 5 stars

FeminHope
United States
12 days using the app
July 21, 2023

It's impressive how direct and personalized contact makes all the difference in the buying process. Also, the app is easy to use and the integration with the Shopify platform was seamless!

Trend Kanny
Brazil
7 days using the app
Dondy replied July 25, 2023

Thank you for your beautiful and meaningful review. We at Dondy give our best to provide our costumes with the most advanced features in the market and the best customer support. We are glad you see and feel our hard work! Huge thanks!

January 9, 2024

Seamless integration and setup. It helps with clients when they require special attention and when you want to turn potential customers to actual customer.

YONDELA C&T
South Africa
5 days using the app
April 4, 2023

Very useful application for my Store, recommended.

For the miss Inbal 5 stars

Very friendly and helpful

Qua la Zampa
Italy
4 days using the app
Dondy replied April 8, 2023

Thank you very much for the kind feedback! Professionalism and excellent customer service are our top priority.

May 9, 2023

vey helpful icon to convince customer loved it

bizzbazaar.store
Pakistan
1 day using the app
July 14, 2023

Dondy WhatsApp app for Shopify is a game-changer! The seamless integration boosts customer engagement, making communication a breeze. Its user-friendly interface simplifies interactions, and the extensive features enhance business operations. From quick responses to automated messages, it's a time-saver. The reliable customer support ensures a smooth experience. Highly recommended!

Clas clothing
Pakistan
About 6 hours using the app
Dondy replied July 22, 2023

Thank you for your beautiful and meaningful review. We at Dondy give our best to provide our costumes the most advanced features in the market and the best costumer support. We are glad you see and feel our hard work! Huge thanks!

April 22, 2023

Me gusta el aplicativo porque a diferencia de otros, este lleva directo al chat de WhatsApp. Me gustaría que también puedan agregar el link del producto en el cual cual el cliente esta interesado acompañado de un texto: "Hola, estoy interesado en este producto: (link)" Es una sugerencia.

Villa Home
Mexico
14 minutes using the app
September 4, 2023

Bn Coffee Bar
Sweden
10 months using the app
October 4, 2024

Suniqus
India