Reviews (893)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction through direct communication via WhatsApp. It seamlessly integrates with Shopify, enhancing ordering and customer service with features like automated messages and real-time responses. Merchants report increased order values and improved management of abandoned carts. They praise its user-friendly interface, reliable performance, and responsive, professional support.

September 8, 2023

It says what it does and serves the purpose perfectly.
Best chat app to directly chat with customers on whatsapp.

Incpanda
India
17 days using the app
August 21, 2023

highly recommend this app for its user-friendly interface, easy setup, and seamless integration. They value the real-time communication feature, which enhances customer service by allowing direct contact via WhatsApp. The app's customization and analytics capabilities are praised,

Rafay Store
Pakistan
17 days using the app
July 19, 2023

Easy to install, use and maintain. Does the job for me perfectly. Would recommend this app for any store that wants a chat capability.

Earthen Accents
Australia
17 days using the app
July 21, 2023

The Dondy chat widget is truly impressive! It seamlessly integrates with my website, looks great, and loads quickly. Engaging with customers has never been easier. Highly recommend!

STACLOTH
India
16 days using the app
Dondy replied July 25, 2023

Thank you very much for the excellent feedback. We are happy that our app allows you to easily communicate with your customers; we invest a lot of effort in giving you the best tools, in the fastest ways, with the best prices in the market!

May 10, 2023

Excellent...
Loved it...
Recommended...
Useful
I have used this app in my store and I am in love with it now..
Thanks..

Everest Online Shopping
Pakistan
14 days using the app
August 25, 2023

The Dondy app is truly impressive with its rapid and attentive responses to user inquiries. In today's fast-paced world, its commitment to swift communication stands out. As someone in the tech industry, I appreciate the app's user-friendly interface and dedication to seamless interactions. Dondy's emphasis on quick problem-solving demonstrates its customer-centric approach, setting a great example for user-oriented apps.

Kashaki-Machines
United Kingdom
14 days using the app
August 17, 2023

This app is absolutely amazing. Absolutely love it and thanks to the creator for suh an amazing app.

WishKit
Pakistan
14 days using the app
September 20, 2023

aplicativo muito bom

EncontraCompra
Brazil
14 days using the app
May 16, 2023

It is a really good app, works perfectly and the customer service is very good as well. You should really try it.

Pineapple Tools
Mexico
14 days using the app
June 11, 2023

great service, i'm loving to use this app in ecommerce, I was using the one who already comes with shopify but wanst working alright.

Distortion
Brazil
13 days using the app