Reviews (929)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and communication, noting its seamless Shopify integration and features like WhatsApp API and abandoned cart recovery. They appreciate the user-friendly interface, straightforward setup, and responsive support team. The app is praised for its fast, secure, and reliable performance, which helps increase average order value and income.

May 12, 2023

App che funziona perfettamente e facile da usare! Super utile l'assistenza diretta su WhatsApp, super consigliata anche in Italia. L'assistenza è in inglese ma con Google Traduttore si può comunicare tranquillamente.

Nika Calzature
Italy
10 days using the app
September 20, 2023

Best Apps!

JapMagzWorld
Indonesia
10 days using the app
May 7, 2023

Absolutely amazing and Easy to setup. The seller contacted me and ensure it is working correctly. What a service! Wow.

INTRO DIGITAL ARTS
United Arab Emirates
9 days using the app
August 30, 2023

Cumple con lo que promete. Fácil de implementar. El soporte al clientes es personalizado y muy rápido.

HAPPY SKIN MX
Mexico
9 days using the app
May 2, 2023

So far I'm using the free plan.

1. Very easy to set up and begin using
2. You can choose button location on screen
3. Developer is accessible and eager for feedback

Definitely recommend!

LiviaStore
Brazil
9 days using the app
July 14, 2023

Estávamos a tempo a procura de um app de WhatsApp que correspondesse com as nossas necessidades e expectativas, depois de tentar por alguns meses encontramos o WhatsApp chat button, ele é fácil de mexer e pratico, vale super apena, recomendamos!!

KRAVO urban design
Brazil
8 days using the app
April 13, 2023

Loved the app in this Shopify store this app will make it so easy for my customers to get in touch with me and ask questions about my products and services.
The installation process was seamless and the app is very user friendly. My customers will now simply click on the Whatsapp icon on my website and they are immediately connected with me through the app. This has saved them a lot of time and hassle and has made communication much more efficient.

Gemstreets
India
8 days using the app
Dondy replied July 1, 2023

Thank you very much for the excellent feedback. We are happy that our app allows you to easily communicate with your customers. In addition, we invest a lot of effort so that installing the application will be pleasant for you users!

April 8, 2023

Instalei o app hoje, ainda não usei mas já estou gostando de tê-lo em minha loja, será muito útil para facilitar o contato com os clientes.

dadrioutlet
Brazil
8 days using the app
August 25, 2023

⭐⭐⭐⭐⭐

Since integrating the Dondy Whatsapp Chat Widget, I've noticed a significant uptick in orders on my website. In South Africa, WhatsApp is a widely used messaging service, and having the chat button readily accessible has encouraged visitors to reach out and engage with their questions. This direct line of communication has proven far more effective than leaving inquiries unanswered and potential orders incomplete.

The widget's simplicity is a standout feature. Implementing it was a straightforward process, even for someone like me without extensive technical skills. Customers find it intuitive to use, leading to more meaningful interactions and issue resolutions. The convenience factor for both my customers and me cannot be overstated.

Equally impressive is Dondy's customer support. Quick and informative responses to my queries have made the experience even more worthwhile. It's clear that Dondy values their customers and stands behind their product.

In summary, the Dondy Whatsapp Chat Widget has made a HUGE difference in my online business. It's bridged the gap between customer queries and completed orders, all while being user-friendly and well-supported. If you're looking for an effective way to boost sales and enhance customer engagement, this widget is worth considering.

Repcillin cc
South Africa
8 days using the app
Dondy replied August 26, 2023

Thank you for sharing your experience with the Dondy Whatsapp Chat Widget! We're thrilled it has boosted your business by bridging the gap between customer queries and completed orders. Our user-friendly widget and dedicated support are here to enhance your success. We appreciate your recommendation!

April 25, 2023

I highly recommend the app customers can contact you directly excellent application. Thank you

MOTHERPLEASE
Türkiye
8 days using the app