Reviews (919)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement through WhatsApp, noting its seamless Shopify integration and features like automated abandoned cart messages. They appreciate the user-friendly setup and fast, secure performance. The support team is also praised for their quick and effective responses. Merchants credit the app with improving customer service, increasing order values, and boosting revenue.

July 6, 2023

As an online store owner, I am constantly on the lookout for effective tools to enhance customer engagement and streamline communication. The Shopify WhatsApp Button has proven to be an absolute game-changer in this regard. With its seamless integration and powerful features, it has revolutionized the way I interact with my customers.

First and foremost, the ease of installation and integration of the Shopify WhatsApp Button is commendable. Within minutes, I was able to add the button to my website and connect it to my WhatsApp Business account effortlessly. This user-friendly setup process made it accessible even for those with limited technical knowledge.

The most impressive aspect of this button is its ability to foster real-time communication between my business and customers. The instant messaging feature allows customers to reach out to me directly through WhatsApp, enabling personalized interactions and prompt responses. This has significantly improved customer satisfaction, as they no longer have to wait for email responses or struggle with lengthy contact forms.

The Shopify WhatsApp Button also offers a range of customization options to suit individual business needs. From adjusting the button's appearance to displaying custom messages and labels, I was able to tailor it to seamlessly integrate with my website's design and branding. This cohesive experience enhances professionalism and trust, creating a positive impression for visitors.

Furthermore, the button's analytics and tracking capabilities have been invaluable in understanding customer behavior and preferences. With access to data such as the number of WhatsApp conversations initiated, the most popular products inquired about, and response times, I can make informed business decisions and optimize my customer support strategies.

Lastly, the Shopify WhatsApp Button has significantly boosted my sales and conversions. By simplifying the buying process, customers can inquire about products, request quotes, and even place orders directly through WhatsApp. This convenient and efficient method has resulted in increased customer engagement and ultimately higher sales figures.

In conclusion, the Shopify WhatsApp Button is a must-have tool for any online business looking to enhance customer engagement and streamline communication. Its seamless integration, personalized interactions, customization options, analytics capabilities, and positive impact on sales make it a worthy investment. I highly recommend this feature to anyone utilizing Shopify as their e-commerce platform.

brandfinity.pk
Pakistan
5 days using the app
Dondy replied July 7, 2023

Thank you for your beautiful and meaningful review. We at Dondy give our best to provide our costumes the most advanced features in the market and the best costumer support. We are glad you see and feel our hard work! Huge thanks!

August 9, 2023

"Simple and straightforward to use. Gets the job done without any fuss. Highly recommend!"

Empório Orianna
Brazil
5 days using the app
August 28, 2023

App muito bom, estou totalmente satisfeito, estou usando em minha loja e até o momento esta atendendo todas minhas expectativas

ModaDionisio
Brazil
5 days using the app
September 17, 2023

one of the best ways to connect and interact with customers , replying to customers on whatsapp is easy and convenient for customer as well as business owner, highly recommend it

FEMINITYUAE
United Arab Emirates
5 days using the app
October 25, 2023

Perfect. Whats App marketing is really powerful. It is a must have for every business nowadays!

Phone Heaven Zone
Germany
5 days using the app
April 5, 2023

Excellent widget and very good support. Work very well and with all type of themes. Thank you for this great job. Bravo!!

discount-week
France
4 days using the app
Dondy replied April 8, 2023

Thank you very much for your kind review! We built our app to fit all themes!

August 26, 2023

because its amazing features tp help out to reach over customer so we are decline over return ratio

Eshopiya
Pakistan
4 months using the app
October 29, 2023

Great App !, Really good

Interiors Book
United Arab Emirates
4 days using the app
July 17, 2023

It works amazingly, no problems at all. I had been looking to add a WhatsApp chat button to my store for a while now and I do not regret using this app to do so! Thank you.

Long line gadgets
United Kingdom
4 days using the app
Dondy replied July 22, 2023

Thank you very much for the best review. We are so glad you enjoy our application and make the most out of it. An excellent application, as well as the relationship with our customers and their satisfaction, is above all!

August 22, 2023

So far so good :) Hope it continue to work. Love the simplicity and it works. And will see if the upgraded plan is necessary.

Annabellapatisserie
Indonesia
4 days using the app