Reviews (816)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer communication and conversion rates, especially with features like abandoned cart recovery. It allows for direct WhatsApp communication, automated order messages, and customizable popups, and is noted for its easy integration with Shopify and straightforward installation. The free version is also effective. The customer support team, including 'Or', 'Orr', 'Fakhrul', 'Pedro', and 'Tamir', is frequently commended for their responsiveness and professionalism, contributing positively to business growth.

September 16, 2024

excellent experience

Di Zee Creations
Pakistan
25 days using the app
August 9, 2024

I have been using this app for almost 30 days, The customer support they are providing is appreciative. They are still improving some missing features time to time.
They still need to improve few things like:-
*Customer should have option to send campaign instead of contacting their support team every time to add extra buttons.
*GIF option should be added in the campaign.
*They only take data from shopify triggers, if customer is using different app for checkout they can't track it and still sends whatsapp abandoned checkout messages to the customer who successfully placed the order.

Daazio
India
About 2 months using the app
September 9, 2024

Great app for getting automation

The Graphic Garage
India
About 20 hours using the app
May 23, 2024

Fantastic App! The technical support and customer service are unparalleled. They are incredibly patient and supportive, genuinely aiming to assist you in boosting revenue. I’ve been extremely impressed with the results so far.

Emiyat
United Arab Emirates
19 days using the app
May 4, 2023

Ha sido muy fácil instalar espero que todo vaya a la perfección y que los clientes puedan comunicarse conmigo fácilmente

Tienda Santa Gon
Spain
10 months using the app
January 3, 2024

Chaty made it unbelievably easy for our customers to get in touch with us through multiple messaging services— including WhatsApp, Messenger

Not only was it done in the time it would take to pour a glass of water, their customer support has been nothing short of amazing (thank you, Dandy!).

If you're looking for a way to make it easier for website visitors to contact you, I can't think of a better solution out there.

Goodies & Jollies
Pakistan
3 months using the app
August 26, 2023

because its amazing features tp help out to reach over customer so we are decline over return ratio

Eshopiya
Pakistan
4 months using the app
November 26, 2023

Excellent app! easy and simple to use. I recommend.

Modish Mall
Pakistan
3 months using the app
November 26, 2023

Very good

AL-GILLAN
Pakistan
3 months using the app
September 10, 2023

Overall user-friendly design, making integration a breeze. It's perfect for users of all levels, offering simplicity and efficiency. A top choice for WhatsApp integration.

eShopInShop
Nigeria
3 months using the app