Reviews (872)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service via direct WhatsApp communication, noting improved response times and customer satisfaction. It's praised for easy installation, a user-friendly interface, and customizable messaging options. The app is recognized for its reliability and effectiveness in managing inquiries and recovering abandoned carts. The support team, including Or, Fakhrul, and Pedro, is commended for their quick and helpful responses. Merchants appreciate how the app boosts customer engagement and sales funnel efficiency.
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I have been using this app for almost 30 days, The customer support they are providing is appreciative. They are still improving some missing features time to time.
They still need to improve few things like:-
*Customer should have option to send campaign instead of contacting their support team every time to add extra buttons.
*GIF option should be added in the campaign.
*They only take data from shopify triggers, if customer is using different app for checkout they can't track it and still sends whatsapp abandoned checkout messages to the customer who successfully placed the order.
Thanks for your services and this are helpful app
excellent experience
Great app for getting automation
Great App for whatsapp
nice
Ouclass app
Fantastic App! The technical support and customer service are unparalleled. They are incredibly patient and supportive, genuinely aiming to assist you in boosting revenue. I’ve been extremely impressed with the results so far.
Chaty made it unbelievably easy for our customers to get in touch with us through multiple messaging services— including WhatsApp, Messenger
Not only was it done in the time it would take to pour a glass of water, their customer support has been nothing short of amazing (thank you, Dandy!).
If you're looking for a way to make it easier for website visitors to contact you, I can't think of a better solution out there.
Seamless integration and setup. It helps with clients when they require special attention and when you want to turn potential customers to actual customer.