Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

November 3, 2022

Uno de los problemas principales que tenía eran las búsquedas mal indexadas y el poco control que teníamos sobre estas con el buscador nativo de shopify o del tema. Esta herramienta me da muchísima más información y control, nos ha ayudado a optimizar más todo y el soporte brindado es excepcional.

BINDEN
Mexico
About 1 year using the app
September 16, 2021

Its great using Doo Finder. They resolved important issues for me, search not working over the mobile and others..

SQUAWK
India
About 1 year using the app
July 26, 2021

We're pleased with the app and it's functionality. Chris is easy to work with and has made the set up process go seamlessly.

The Groovy Plants Ranch LLC
United States
About 1 year using the app
Edited June 23, 2021

Great app! Doofinder has very useful features that boost our CTR, conversion rate and helps our customers find what they are looking for. It is straightforward to use, however if you are experiencing any difficulties there is a highly qualified support team.
Will at Doofinder was very patient and helpful in showing us how to get the most out of the app features and resolving any issues we experienced.

Komodo Fashion
United Kingdom
About 1 year using the app
March 25, 2022

Excellent APP, easy to set up and the technical service is first class. Robert from Doofinder helped me set up and made CSS changes to style my search to better suit my brand.
Service above and beyond *****

CarAudioStuff
United Kingdom
About 1 year using the app
November 9, 2022

This is app is amazing and so was the level support of I received from my rep JP at Doofinder in getting this all set up on our store. Before Doofinder, the search functionality on our website was very limited; if anything was typed incorrectly, the visitor would get our Oooops! Page. Not helpful! Now, as soon as the visitor starts typing, an array of options appears as if by magic. Plus, there are metrics as well as other features to improve the customer experience and get them to our products faster.

The Better Backyard
United States
About 1 year using the app
February 23, 2023

As a medical supplier with an eCommerce platform(WWW.EMERDEPOT.COM), we have been using Doofinder as a third-party search tool and we're extremely satisfied with the results. With just a quick and easy installation, we were able to provide our customers with an AI-powered search bar that makes it easy to find the most relevant products on our website. The conversion rate of our online store has increased since we started using Doofinder, and we've noticed a significant improvement in customer satisfaction. The best part is that you don't need any coding knowledge to install or use Doofinder, and their team is always available to help with any questions or issues. Additionally, the fact that there are no upfront payments or obligations, and the ability to try the tool for a month before deciding to continue using it, makes it a risk-free and valuable investment for any eCommerce business. Overall, we highly recommend Doofinder to any eCommerce business looking for an advanced site search solution that helps to increase sales and customer satisfaction.

EmerDepot
Canada
About 1 year using the app
September 27, 2023

Just added this app to our site. Working good so far. Offers very helpful data on product searches. LINDSAY has ben great to work with. Extremely helpful and knowledgeable.

Tactical Wear
United States
About 1 year using the app
November 4, 2021

Nick was very helpful and attentive, excellent app, excellent service!
This app makes the site so much easier to navigate and boosts sales.

E & L Apparel
United Kingdom
About 1 year using the app
June 23, 2022

We have recently done the Doofinder free trial on our website and decided to subscribe monthly. The implementation was simple and very easy with the support of Shaun Kirby who made sure everything was set up correctly for us. We're looking forward to seeing more successful metrics over the next couple of months.
Thanks Landmark

Landmark
United Kingdom
About 1 year using the app