Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

August 23, 2023

Doofinder has been great for our website. We had multiple meetings with Ricardo who was great at demonstrating the potential of Doofinder such as the customisation potential. All round great customer service 24/7!!

NEARLY NEW CASHMERE CO.
United Kingdom
26 days using the app
October 19, 2021

App is very easy to use, with obvious and immediate advantages. Shaun at Doofinder has been very helpful and ran us through the steps and navigated the different features. Highly recommended.

Tempvs Watches
United Kingdom
26 days using the app
March 1, 2021

Finally someone trying to sell me a service that is actually worth the price tag. Was sold after the free trial and added 2 sites for one price

Redeyeheadshop.co.uk
United Kingdom
26 days using the app
April 17, 2023

This has made searching on our site easier for our customers. Easy setup and great help when needed from Elias at doofinder.

Maple and Bass
Canada
26 days using the app
February 1, 2023

DooFinder has been a wonderful asset to our online shop. The trial period was great to really see how it can add value to our site first hand! The search bar is clear and helpful and easy to use. The staff (Nick) has also been wonderful training us and walking us through all the features to use the program to the fullest! We are very happy with DooFinder overall!

Zagone Studios, LLC
United States
26 days using the app
August 30, 2023

Una gran herramienta para los ecommerce, que tienen muchas caracteristicas en sus productos, en nuestrocaso pusimos palabras claves escondidas que los clientes hacen referente a nuestros productos, muy recomendable.

Perfumérica
Mexico
26 days using the app
August 11, 2023

Great app! Working with search has been a pain to find something that is customizable and easy to use and functional, and we have appreciated the onboarding process with Doofinder.

Zuma Sales LLC
United States
26 days using the app
September 11, 2023

Fantastic app! + Fantastic service!
Recommended.

Crafter's Vinyl Supply
Canada
26 days using the app
February 8, 2023

I was recommended this app from another company. I was reluctant to go forward with the process. Egor was terrific to work with and on top of everything and cared for our company's needs. I appreciate all the help he provided throughout the entire process. It's very easy to use and manage which is exactly what we need. Definitely recommend!

Lucy Paris
United States
26 days using the app
June 8, 2022

Doofinder really is a step up in customer experience (and therefore conversion rate) when compared to Shopify's default search engine. Shaun was fantastic, giving us a 30 day trial and showing the ropes free of charge. There was no pressure to buy, but frankly once you've seen Doofinder in action, you will.

My Baker
United Kingdom
26 days using the app