Reviews (882)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its AI-powered search technology that enhances website usability and customer satisfaction, leading to increased sales. Features like synonym search and dynamic reranking improve product discoverability, while customizable search bars handle large catalogs efficiently. The integration process is simple, and the support team, including Lindsay, Byron, and Egor, is praised for their effective assistance. The trial period and valuable analytics on customer search behavior are additional benefits, with improvements noted in SEO and site speed.

December 15, 2020

Excellent service from Rob and product works great. Would recommend! Works great on the phone and website to ensure our customers can find exactly what they need quickly

HWB Car Parts
United Kingdom
About 2 years using the app
November 20, 2020

Great app and always a great service from Alistair Whiffin, always on hand to help with any queiries or give advice to keep our account running smoothly.
high conversion rates for search has really helped out business.

Waxify Candles
United Kingdom
About 2 years using the app
May 18, 2022

Really helps sort through large catalogs of items, which has been great. Only used for a month so far, but this app definitely is well designed.

Muldoon's Men’s Wear
United States
About 2 years using the app
July 26, 2021

I used this app to help increase conversion. The customer service is top-notch. Very impressed! My customers have a better time finding products now

The Backpacker
United States
About 2 years using the app
October 6, 2022

This app is GREAT! We had issues with customers not being able to find products in our Shopify store and since adding the app the messages and phone calls have almost went away. Our sales from searches have sky rocketed. George with Doofinder has been phenomenal as well. When the Hurricane hit Florida he was able to help extend our trail while we got things back in order and helped with every question along the way. Highly recommend this app!

Conkey's Outdoors
United States
About 2 years using the app
December 3, 2020

Joseph was the most incredible help; super passionate about his job & brilliant at doing non-hard sell, making so much sense.
Doofinder has been an amazing asset to our eshop.
Huge thanks, brilliant service, fab app

THE HOOP STATION by Georgiana Scott Jewellery
United Kingdom
About 2 years using the app
May 19, 2022

Kate was very professional. Very knowledgeable and patient with me. I missed more than a few of our planned calls and yet she was very understanding. she followed up with me but was never pushy. She took the time to customize the theme of my search still within the trial period. I wish every sales person was like this.

Blue Heron Yarns
United States
About 2 years using the app
December 17, 2020

We used Doofinder to bring a fresh, modern and easy to use search bar to our website. Keeping track of the traffic, use and most searched for products has really come in handy. I would definitely recommend giving it a try, the set up couldn't of been more straight forward and the sales team member was very helpful.

The Light Unit
United Kingdom
About 2 years using the app
June 11, 2021

Great app and service. I have seen an increase in sales on my website while using the app. I recommend it to any business.

Cocoa Cutie
United States
About 2 years using the app
May 19, 2022

Really Easy to use and install. Has lots of handy features and looks smart. It was all set up for me and the support provided was very helpful.

Happy Kombucha
United Kingdom
About 2 years using the app