Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (133)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its user-friendliness and extensive customization options, allowing easy adaptation to different brand identities without coding. They highlight the exceptional customer support, noting quick responses and feature implementations. Despite being free, it offers premium features like seamless Shopify integration, customizable widgets, and a multilingual interface. Merchants report improved customer engagement and increased sales due to effective review management.

November 11, 2024

After trying countless other apps, I finally found exactly what I was looking for with the Doran App. It’s so good that I’ve installed it on all four of my Shopify stores! Andrew and his support team are incredibly attentive and helpful, always responding to questions within 24 hours. Thank you very much—please keep up the excellent work!

Real Doll
Germany
4 months using the app
Doran replied November 12, 2024

Hi Danilo

I'm Andrew from the Doran team.

Thank you so much for your wonderful review! We're thrilled to hear that the Doran has been the perfect fit for all your Shopify stores.

It's fantastic to know that our efforts in providing attentive and timely support have made a difference for you.

Your trust in us and your kind words mean a lot, and we're committed to continuing to deliver the quality and service you've come to expect.

Thanks again, and please reach out anytime - we're here to help!

Best regards,
Andrew

November 4, 2024

Been using this app for a couple of weeks now and I have to say that it has exceeded my expectations in every aspect. Firstly the app itself does everything that you would need it to. It's packed with features that are either missing with other free apps or hidden behind a pay wall on the rest.
Secondly the customer service is absolutely first class. Despite being on opposite sides of the world I never had to wait for a reply to a question and the team have gone above and beyond to help me get the app up and running and perfectly matching my site and email designs. I have to confess I have made them jump through a few hoops to help me customize some elements and add extra features that I needed and they have, without fail, delivered exactly what I was after and in next to no time.
All in all I can't recommend this app highly enough and for a free app you really can't do any better.

Hellwood Outfitters
United Kingdom
13 days using the app
Doran replied November 5, 2024

Hi Hellwood

I'm Andrew from the Doran team.

Thank you so much for your compliment on the Doran app. 💖

Your support and appreciation greatly means to us and it would encourage our team to work tirelessly to improve both our features and service for our valued customers like you.

If you have any further requests, please feel free to contact us via email. We are always ready to serve!

Best regards,
Andrew

November 8, 2024

I’ve been using the Doran Product Reviews App and the experience has been excellent! The interface is simple and easy to navigate, which has greatly improved the efficiency. What really impressed me is the responsiveness of their development team – they address any issues quickly and professionally. This app has not only increased customer engagement in our store but also helped us better understand customer needs and feedback. Highly recommended for all store owners!

KiddoToy Store
China
28 days using the app
Doran replied November 9, 2024

Hi KiddoToy Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your wonderful review! We're glad to hear that you’re enjoying Doran and that it has positively impacted your store's customer engagement and feedback processes.

Our team is dedicated to providing a smooth experience, and it's great to know that the interface and responsiveness of our support have met your expectations.

We're here to keep making improvements and adding features that support your goals, so please don't hesitate to reach out if there's anything more we can do.

Thanks again for the recommendation!
Andrew

October 24, 2024

Wonderful app with many Great features. Looks very nice on my site and communication with customer service is very smooth. They are more than willing to look into any possible issues quickly and they welcome new suggestions.

SAI Brothers Hub
India
27 days using the app
Doran replied October 25, 2024

Hi SAI Brothers Hub Store Owner

I'm Andrew from the Doran team.

We appreciate you taking the time to leave us a 5-star review.

It motivates us to work hard and efficiently for every customer. Please do not hesitate to contact us. We are available to help you.

Have a nice day^^

Best regards,
Andrew

October 27, 2024

So far so good! The best ever Review app created till now! Lot's of handy options for the sellers! Kudos, Most important is its free to use! I don't know if i have feature to show some reviews on the google search results about the product because there is a lot which needs to be explore! So will explore about the plugin and all its features!
Kudos! 10/10!

FORXGE
United States
11 days using the app
Doran replied October 29, 2024

Hi Saleem

I'm Andrew from the Doran team.

Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us.

For showing the Google Search Results, you can easy turn on this feature. Our app will automatically add a JSON-LD to your shop. Please check this screenshot: https://tinyurl.com/27g9uuz6

We're always here to address any concerns or answer any questions. Happy to help you.

Thank you,
Best regards,
Andrew

October 25, 2024

The Doran Review app has been a fantastic addition to our store! The functionality is seamless and incredibly easy to use, making it simple to display reviews and testimonials in exactly the way we envisioned.

What truly sets Doran apart, though, is their support team. They went above and beyond to help us customize the app to fit our product pages perfectly, responding quickly and with clear guidance. It’s rare to find such a responsive and dedicated support team, and they’ve made a big difference in our experience with the app.

Retro Mastery
United States
25 days using the app
Doran replied October 26, 2024

Hi Retro Mastery Store Owner,

I'm Andrew from the Doran team.

Firstly, I sincerely appreciate you taking the time to provide feedback on the services we have rendered. Your feedback is invaluable to us, and we are delighted that we were able to assist you during your time of need.

Please be assured that we are committed to continuously improving our services and meeting your expectations.

Your satisfaction is of utmost importance to us, and we will strive to ensure that we consistently deliver exceptional service in the future as well.

Thank you once again for your valuable feedback.

Warm Regards,
Andrew

October 23, 2024

This is one of the best apps I've used for my small business. It integrates seamlessly in the product pages and has many cool features. The support from the team is super fast and reliable!

Glamourest
United Kingdom
29 days using the app
Doran replied October 24, 2024

Hi Glamourest

I'm Andrew again from the Doran team.

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us.

We're always here to help you when you need. Please let me know if you have any other questions.

Warm regards,
Andrew

September 26, 2024

Doran is a standout Shopify app, especially when it comes to customer support and service efficiency. From my experience, their team goes above and beyond to ensure users receive prompt and effective help. The app itself is well-designed, but what really sets it apart is the fast service. Anytime I’ve had an issue or question, the response has been almost immediate, often within minutes. This kind of quick turnaround makes a huge difference in running an online store smoothly.

Overall, Doran delivers a great experience not just with its app features but also with its fast and reliable customer service. For anyone looking for a Shopify app that values its users and makes sure their needs are addressed quickly, Doran is an excellent choice.

Zenith
Pakistan
13 days using the app
Doran replied September 27, 2024

Hi Zenith Store Owner

I'm Andrew again from the Doran team 😉

We appreciate you taking the time to leave us such amazing feedback!

We could not be happier that you are seeing the advantages of using the app and that it adds more value to your business.

Thank you for your trust in our dedicated support. We are available to you whenever you give us a ping.

Cheers!
Andrew

September 17, 2024

If there were 6 stars, these guys would deserve it.

I was using Tydal reviews, but its pretty basic comparing to Doran. I love the widgets that allow me to showcase the reviews much better, plus the support is just awesome. You can reward customers for leaving reviews, and you can set a custom discount amount for different type of reviews (text, image or video), which is amazing.
A big plus is also that this app, unlike most of the competition, offers translating it to other languages. Keep up the great work!

joujoubotanicals.com
Croatia
7 days using the app
Doran replied September 18, 2024

Hi Dubravko

I'm Andrew from the Doran team.

Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us.

We're always here to address any concerns or answer any questions. Happy to help you.

Thank you,
Andrew

October 24, 2024

Loved the app. Has all the features that review app requires and that too free of cost. Hats off to their amazing support team. They are very prompt and has solution to each requirement.

Gem N Jewels
India
19 days using the app
Doran replied October 25, 2024

Hi Gem N Jewels Store Owner

I'm Andrew from the Doran team.

My heartfelt thanks for your wonderful review. Your feedback means a lot to us and we will do our best to deserve your trust.

Please don't hesitate to contact us anytime if you need any more help.
Have a nice day!

Best regards,
Andrew