Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (225)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive design, customization options, and seamless Shopify integration. Key features include review imports, automated follow-up emails, and direct display on product pages. The app also offers analytics, multi-language support, and a Questions & FAQ section. Merchants appreciate the responsive customer support and the app's cost-effectiveness, as it is available free of charge.

January 30, 2025

After trying multiple review apps I finally found Doran, and it was a perfect fit for my store, and it's probably a perfect fit for you too!

Being able to import reviews from other platforms is an excellent feature that works so much better than I initially expected.
Since I sell a lot on Ebay, it's really nice to be able to share the reviews from there in my Shopify store so that customers know what to expect from my products.

The app offers alot of customiziable widgets which allows you to integrate it basicly however you want in your store.

Everything is pretty straight forward, so I haven't felt the need to use their support (yet), but they seem very keen to help you out if you where to need it.

5/5 - The app is fantastic and I highly recommend it!

And on top of that, it's free!? Thats crazy

RHTrading
Sweden
7 months using the app
Doran replied January 31, 2025

Hi RHTrading Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your detailed and enthusiastic review! We're thrilled to hear that Doran is the perfect fit for your store and that features like importing reviews from eBay and customizable widgets have exceeded your expectations.

It's fantastic to know that you find the setup straightforward and that our support team is ready to assist if needed.

If you ever have any questions or need further assistance, don't hesitate to reach out. Thank you again for your support and kind words!

Best regards,
Andrew

February 18, 2025

Fantastic app! If customer has a question while on a Product page, they can email us directly from that page, thus eliminating customer from leaving a Product page to find our Contact Us button. Customers staying on a Product page - studying a sellers product/offer while being able to easily ask seller a question which builds trust so If I could rate 10 stars I would. Thanks Andrew and team for a great app.

metalcraftusa
United States
2 months using the app
Doran replied February 20, 2025

Hi Scott

I'm Andrew again from the Doran team.

Thank you so much for your amazing review! We're so happy to hear that you’re enjoying the app’s features, especially the ability for customers to contact you directly from the Product page. It’s a great way to build trust and keep customers engaged. 😊

Your kind words about the team, mean a lot to us. Also, thank you so much for trying all our apps.

If you ever need further assistance or have any suggestions, we’re always here to help. Thanks again for your support and for sharing such thoughtful feedback!

Best regards,
Andrew

January 28, 2025

Game-Changer for Gathering Customer Feedback!

I recently started using Doran to collect and manage customer reviews for my online store, and it has been a meaningful change! The setup process was seamless, and the app integrated effortlessly with my website. I love how customizable the review request emails are—they reflect my brand perfectly.

The automated follow-up feature is a great boost, and the analytics dashboard gives me valuable insights into customer sentiment. The ability to display reviews directly on my product pages is amazing.

Customer support is outstanding, too—I need some help to make sure that the set was done properly. They respond quickly and are super helpful. I was impressed after the completed the setup as I was doing it wrongly. I highly recommend this app to anyone looking to enhance their online reputation and gather actionable feedback!

Syndmart
United States
12 days using the app
Doran replied January 30, 2025

Hi Syndmart Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your thoughtful and detailed review! We're absolutely thrilled to hear that our app has made such a meaningful impact on your store.

Your recommendation means the world to us! If you ever need any further assistance or have suggestions, don’t hesitate to reach out. Wishing you continued success with your store!

Best regards,
Andrew

January 27, 2025

This app seems to be a miracle. Has almost all features you can ask for from a review app and all available in free plan. Moreover what I really loved was the support and proactive help that the team provides for any queries and issues.
Strongly recommend. Way to go!!

Trenly
India
About 2 months using the app
Doran replied January 29, 2025

Hi Trenly Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your amazing review! We're thrilled to hear that you find the app so feature rich and valuable.

Providing great support and proactive assistance is something we truly prioritize, so it's wonderful to know you had a positive experience.

We really appreciate your strong recommendation and support, excited to keep improving for you!

Happy Lunar New Year.

Best regards,
Andrew

February 3, 2025

I am truly impressed with the Doran team! Their support is fast and helpful, and they made the verification process smooth.

I really appreciate their dedication and hard work in helping e-commerce businesses grow. I highly recommend

Paciscion
Sweden
About 2 months using the app
Doran replied February 5, 2025

Hi Paciscion Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your thoughtful review! We're truly honored by your kind words and thrilled to hear that our support team could make the verification process smooth and hassle-free for you.

Our dedication to helping e-commerce businesses grow is at the heart of everything we do, and your recommendation means a lot to us.

If you ever need further assistance, we're always here to help. Thanks again for your support!

Best regards,
Andrew

January 21, 2025

received help asap and the app has a lot of customization options despite being free

Soop Kart
Philippines
4 months using the app
Doran replied January 22, 2025

Hi Soop Kart Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your review! We're delighted to hear that you received prompt support and appreciate the app's customization options.

Providing value and flexibility, even in the free version, is very important to us.

If you ever need further assistance, feel free to reach out—we're here to help!

Best regards,
Andrew

February 16, 2025

I have tested a lot of review apps since 2019, and this is my favorite one. It does everything that premium apps do, but for free!? I installed it on all my stores, and I will replace Loox with Doran on this store very soon.

The support is absolutely incredible. A big thank you to Andrew, who spent a lot of time helping me import my shop reviews.

I actually encourage them to charge for their app, as it is totally worth it!

Cuisine-Pratique
United States
6 days using the app
Doran replied February 17, 2025

Hi Mehdi

I'm Andrew from the Doran team.

Thank you so much for your amazing review! It's incredible to hear that our app is your favorite after trying so many apps since 2019.

Your kind words about our support team, mean a lot to us. We're always happy to help with importing reviews or anything else you need. Your encouragement and support are truly appreciated!

Also, we're working on updating for all 4 other stores. Please keep calm and we will notify to you when it's completed.

If you ever need further assistance, we're just a message away.

Best regards,
Andrew

November 26, 2024

I’ve been using Doran for few weeks, and it has truly transformed how I gather and respond to reviews. The interface is intuitive and user-friendly, making it incredibly easy to navigate. I particularly appreciate real-time notifications and easy review categorization, which has saved me so much time and effort.

The analytics provided are clear and actionable, giving me insights I never had before. It feels like the app is designed with the user in mind, offering everything from customization to support that’s both prompt and efficient.

Whether you’re a small business owner or managing reviews for a larger company, this app is a game-changer. Highly recommend it to anyone looking to improve their customer feedback process!

The Hair Care
Pakistan
2 months using the app
Doran replied November 28, 2024

Hi MUHAMMAD

I'm Andrew again from the Doran team.

Thank you so much for taking the time to share your experience with Doran! We're so glad to hear that the app has transformed the way you gather and respond to reviews. Making the interface intuitive and user-friendly has always been a priority for us, so it's wonderful to know that it's helping you save time and effort.

We're especially glad to hear that features like real-time notifications, review categorization, and actionable analytics have been valuable for your workflow. It's feedback like yours that motivates us to keep improving and providing the best tools for businesses of all sizes.

If you ever have any questions, suggestions, or need assistance, don't hesitate to reach out. Thank you for recommending Doran!

Best regards,
Andrew

December 18, 2024

Doran Product Reviews is the best app for adding reviews to your products on Shopify. Their support is excellent—I needed a feature related to the customer account page, and they promptly worked on it, notifying me that it was available the very next day. They will be my go-to review app from now on. Huge shoutout to Andrew for his amazing support!

Ilha Restrita
Brazil
25 days using the app
Doran replied December 25, 2024

Hi Lucas

I'm Andrew from the Doran team.

Thank you so much for your amazing feedback! We're happy to hear that Doran has been such a valuable tool for your store.

It was a pleasure assisting you with the feature you needed, and we're always here to support your success.

Your kind words mean a lot to us. Thank you for making Doran your go-to review app! 😊

Best regards,
Andrew

January 6, 2025

The Doran Product Reviews App & QA is an excellent app for managing customer reviews and inquiries. It's user-friendly, efficient, and helps boost product credibility with seamless integration. Highly recommend for anyone looking to enhance customer engagement!

Fashionables
India
3 months using the app
Doran replied January 7, 2025

Hi Fashionables Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your thoughtful review! We're delighted to hear that you find our app user-friendly and effective in enhancing customer engagement.

Helping our users boost product credibility and streamline their review management is exactly what we aim for. Your recommendation means a lot to us!

If you ever have questions or need assistance, don't hesitate to reach out. 😊

Best regards,
Andrew