Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting customer trust and conversion rates, especially for small businesses and startups. It offers photo/video reviews, customizable widgets, automated email requests, and seamless import from platforms like Amazon. The app supports multiple languages and provides advanced analytics. Merchants praise its user-friendly setup and effective support team, noting their quick and professional assistance, even on weekends, enhancing trust and credibility.

March 14, 2026

I’ve been using Doran for more than a year now, and honestly it’s one of the best apps for managing customer reviews. The app works smoothly and has helped my customers easily leave reviews for my products, which has really improved trust on my store.

What I appreciate the most is their support team. Whenever I faced an issue or needed help, they responded very quickly and resolved the problem without delay.

Highly recommended for any store owner who wants a reliable review app with excellent customer support.

munchelis
Pakistan
10 months using the app
February 16, 2026

This Doran Product Review App team is nothing but extraordinarily helpful. Everything I run into issues or have any questions, they'll respond super quickly and jump right into the solutions for me. The best thing about it is that it's free for the basic plan. I would highly recommend any new small business owner try this!

Hong Kong Foodies Mini Store
United States
5 months using the app
March 15, 2026

Customer service is top notch. Keep in mind, this app is free, and amazing. I had a small technical issue I needed help with on a Saturday afternoon. They got back to me on a Saturday and had resolved my issue. I have apps I pay a lot for that don't even respond till the work week. I love this app and the people behind it!

Poncho and Lefty’s Mercantile
United States
23 days using the app
March 20, 2026

Great app with all the features needed to manage product reviews and customer questions effectively. The setup is simple, and the interface is very user-friendly. It supports photo and video reviews, customizable widgets, and even allows importing reviews from multiple platforms, which is very helpful for building trust and improving conversions.

What stands out the most is the instant and responsive support team. They are quick to help, very cooperative, and resolve issues efficiently. Overall, a highly recommended app for anyone looking to enhance their store’s credibility and customer engagement.

Yayavar Bags
India
14 days using the app
April 17, 2026

Really great service. Fixed an issue I had very quickly. Nice reviews set up and easy to import reviews

dodihealth
United Kingdom
About 1 year using the app
January 15, 2026

Before installing this app, be sure to understand that you will not be able to import your reviews if you ever wanted to open a new store with a different URL. Due to limitations with this app I was unable to import my reviews from my old store (which is closing down) to my new store.

SaveBuild New Zealand
New Zealand
About 2 months using the app
April 6, 2026

The app works great, and whenever I had a problem, they helped me resolve it quickly.

CNC Tattoo Supply
United States
12 months using the app
March 18, 2026

I really loved my experience! The service was excellent — they responded quickly and handled everything efficiently. I truly appreciate how smooth and hassle-free the whole process was. Highly recommended!

K-Beauty
United States
4 months using the app
January 9, 2026

Great app with excellent support

We are very satisfied with this app. The communication with the support team is excellent and very fast — they are always helpful and willing to assist.

The app offers a wide variety of widgets that can be easily placed in many different locations across the store, which gives a lot of flexibility. Email settings are also very well designed, clear, and easy to customize.

Overall, a great solution that we can definitely recommend.

EmbiShop.hr
Slovakia
20 days using the app
April 13, 2026

Unfassbar nettes Team, dass weitere Funktionen auf Nachfrage schnell umsetzen konnte.

Aber auch die vorhandenen Funktionen sind super, um Rezensionen und die E-Maisl dazu zu verwalten. Klare weiterempfehlung!

Loombio
Germany
6 months using the app