Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (229)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive design, customization options, and seamless Shopify integration. Key features include review imports, automated follow-up emails, and direct display on product pages. The app also offers analytics, multi-language support, and a Questions & FAQ section. Merchants appreciate the responsive customer support and the app's cost-effectiveness, as it is available free of charge.

January 22, 2025

For the price—free or 6.99 USD/month (yearly)—it's hard to beat. The app doesn't have many bells and whistles that complicate it. Manually entering the questions from our old app is a hassle, but for what it's worth, it isn't a huge deal. However, importing reviews is a breeze. The support is fairly responsive and the team does good work.

Cloud City Drones
United States
1 day using the app
Doran replied January 23, 2025

Hi Billy,

I'm Andrew from the Doran team.

Thank you for your thoughtful and detailed review! We're so glad to hear that you find the app straightforward and great value for the price. We understand that manually entering questions can be a bit of a hassle, but we appreciate your patience and feedback.

It's wonderful to know that the review import process has been smooth for you, and we're thrilled you're happy with the support and our team's efforts.

If you ever have suggestions or need further assistance, don't hesitate to reach out. We're here to help!

Best regards,
Andrew

November 4, 2024

Been using this app for a couple of weeks now and I have to say that it has exceeded my expectations in every aspect. Firstly the app itself does everything that you would need it to. It's packed with features that are either missing with other free apps or hidden behind a pay wall on the rest.
Secondly the customer service is absolutely first class. Despite being on opposite sides of the world I never had to wait for a reply to a question and the team have gone above and beyond to help me get the app up and running and perfectly matching my site and email designs. I have to confess I have made them jump through a few hoops to help me customize some elements and add extra features that I needed and they have, without fail, delivered exactly what I was after and in next to no time.
All in all I can't recommend this app highly enough and for a free app you really can't do any better.

Hellwood Outfitters
United Kingdom
13 days using the app
Doran replied November 5, 2024

Hi Hellwood

I'm Andrew from the Doran team.

Thank you so much for your compliment on the Doran app. 💖

Your support and appreciation greatly means to us and it would encourage our team to work tirelessly to improve both our features and service for our valued customers like you.

If you have any further requests, please feel free to contact us via email. We are always ready to serve!

Best regards,
Andrew

October 27, 2024

So far so good! The best ever Review app created till now! Lot's of handy options for the sellers! Kudos, Most important is its free to use! I don't know if i have feature to show some reviews on the google search results about the product because there is a lot which needs to be explore! So will explore about the plugin and all its features!
Kudos! 10/10!

FORXGE
United States
About 2 months using the app
Doran replied October 29, 2024

Hi Saleem

I'm Andrew from the Doran team.

Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us.

For showing the Google Search Results, you can easy turn on this feature. Our app will automatically add a JSON-LD to your shop. Please check this screenshot: https://tinyurl.com/27g9uuz6

We're always here to address any concerns or answer any questions. Happy to help you.

Thank you,
Best regards,
Andrew

December 2, 2024

Excellent app! It has a great set of features, is totally customizable, and provides pretty fast and effective support when needed.
Overall... it's free. Nothing to envy about other similar apps!

Nookfy Store
Chile
3 days using the app
Doran replied December 3, 2024

Hi Carlos,

I'm Andrew again from the Doran team.

Thank you for your fantastic review! We're delighted to hear that you're enjoying the features and flexibility of Doran Product Reviews.

Making our app highly customizable and user-friendly is a top priority for us, so it's rewarding to know it's meeting your expectations.

We're especially glad you've found our support fast and effective. That's exactly what we aim for! And yes, we're proud to offer this value-packed app for free, ensuring businesses like yours have access to high-quality tools without compromise.

If you ever need further assistance or have suggestions, feel free to reach out. We're always here to help!

Warm regards,
Andrew

December 10, 2024

don't let ppl find out about this or judge.me are going bankrupt

Zealution
United States
About 1 month using the app
Doran replied December 11, 2024

Hi Zealution Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your kind words. We're happy to hear that you're enjoying Doran Product Reviews so much that you consider it a standout compared to other platforms. We're always working hard to provide the best apps and support to help businesses like yours succeed.

If there's anything you need or if you have any feature requests, please don't hesitate to reach out. We appreciate your support and are excited to keep helping your business thrive!

Best regards,
Andrew

December 9, 2024

Excellent customer service. Very fast responses to all inquiries. For a free app, this is absolutely loaded with features. I expect to see some some premium apps in their feature.

SimplyMetallic
United States
8 days using the app
Doran replied December 10, 2024

Hi SimplyMetallic Store Owner,

I'm Andrew from the Doran team.

Thank you so much for your kind words and for taking the time to leave a review! We're happy to hear you had a great experience with our customer service and that you're finding the app's features valuable.

We strive to deliver the best functionality, even in our free version, and it's incredibly rewarding to know it's making a difference.

If you ever have more feedback or suggestions, we're always here to listen!

Warm regards,
Andrew

February 21, 2025

Easy to use, good communication, great support. Highly recommended!

THE SELECTION
Sweden
About 2 months using the app
Doran replied February 22, 2025

Hi Dan

I'm Andrew again from the Doran team.

Thank you for your kind words! We're glad you find the app easy to use and our support helpful.

If you have any other questions, please don't hesitate to contact us.

Best regards,
Andrew

January 27, 2025

I love being able to import review from Etsy without CSV so I dont have to rely on other apps to generate the CSV. I recommend this app so far!

Talavera La Catrina
United States
1 day using the app
Doran replied January 29, 2025

Hi Talavera La Catrina Store Owner,

I'm Andrew from the Doran team.

Thank you for your great review! We're thrilled to hear that you love the ease of importing reviews from Etsy without needing a CSV.

Making the process simple and seamless is one of our top priorities! We truly appreciate your recommendation, and if you ever need any assistance, feel free to reach out.

Happy Lunar New Year.

Best regards,
Andrew

December 2, 2024

Customer service for customisation, set up and store branding is top notch. The team respond fast and are very helpful with all inquiries. App functionality appears to be modern and suitable for our store and we look forward to seeing an increased engagement on our website due to this app.

Boxes 24
Australia
6 days using the app
Doran replied December 3, 2024

Hi Megan,

I'm Andrew from the Doran team.

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our customer service and that our app's functionality aligns with your store's needs.

Helping our users with customization, setup, and branding is something we take great pride in, and it's fantastic to know our efforts made a difference for you.

We're equally excited to see the engagement grow on your website with the help of Doran Product Reviews.

If there's anything else you need, please don't hesitate to reach out. We're always here to support you!

Warm regards,
Andrew

January 7, 2025

Customer service brilliant very quick. I have removed Judge.me in favour of this app. Free is brilliant and a great team. The team fixed me up as I am a pensioner and not fully into what happens under the bonnet. Andrew has been brilliant quick and attentive.

Honeyburn Books (UK)
United Kingdom
2 days using the app
Doran replied January 8, 2025

Hi William

I'm Andrew again from the Doran team.

Thank you so much for your kind review! We're delighted to hear that you're enjoying the app and that our team could provide the support you needed.

It's wonderful to have you onboard, and I'm especially glad I could help make things easier for you.

If you ever need assistance or have any questions, don't hesitate to reach out—I'm always happy to help.

Your support means a lot to us, and we're thrilled to have you as part of our community! <3

Best regards,
Andrew