Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (233)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive design, customization options, and seamless Shopify integration. Key features include review imports, automated follow-up emails, and direct display on product pages. The app also offers analytics, multi-language support, and a Questions & FAQ section. Merchants appreciate the responsive customer support and the app's cost-effectiveness, as it is available free of charge.

November 11, 2024

Swift and Efficient Support! I've been using the Doran app for some time, and I’m really impressed with their customer service. Anytime I have a question or face a small issue, the support team is quick to respond and resolve it. They also implemented a new feature only because I asked for. The app is intuitive, easy to use, and seamlessly displays customer reviews. Highly recommend for anyone wanting to boost customer trust through reviews!

Ferdinando Kessler
Italy
6 days using the app
Doran replied November 12, 2024

Hi Danilo

I'm Andrew from the Doran team.

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the Doran app and finding our support team helpful and responsive.

It's our top priority to make sure our users have the best possible experience, and we're glad we could implement the new feature you requested!

We're excited to be a part of helping you build trust with your customers through authentic reviews.

If you ever have more ideas or need assistance, just reach out – we're here to help! Thanks again for recommending us! 😊

Best regards,
Andrew

December 14, 2024

This is a fantastic review plugin and I highly recommend it.

Aiueobuy.com
Japan
3 months using the app
Doran replied December 15, 2024

Hi Aiueobuy.com Store Owner

I'm Andrew again from the Doran team.

Thank you so much for the fantastic review! We're happy to hear that you highly recommend us.

Your support means the world to us and motivates our team to keep delivering the best experience possible.

If you ever need assistance or have suggestions to improve the app further, don't hesitate to reach out. We're always here to help!

Best regards,
Andrew

October 24, 2024

Wonderful app with many Great features. Looks very nice on my site and communication with customer service is very smooth. They are more than willing to look into any possible issues quickly and they welcome new suggestions.

SAI Brothers Hub
India
27 days using the app
Doran replied October 25, 2024

Hi SAI Brothers Hub Store Owner

I'm Andrew from the Doran team.

We appreciate you taking the time to leave us a 5-star review.

It motivates us to work hard and efficiently for every customer. Please do not hesitate to contact us. We are available to help you.

Have a nice day^^

Best regards,
Andrew

November 7, 2024

So far so good with this app. I'm not at all technology minded and with the help of a you Tube video I was able set this up. I then needed some further help, so used the customer service that's available & I have to say Andrew & his colleague have been so helpful & patient.
If your a whizz you'll find this app had everything you need & you will be well away, if you're like me & not a whizz then you will still find it easy to use. Tap into the help resources that are available to help get you through it.

Thank you to Andrew for all your help.

Sewn by Sadie Bee
United Kingdom
27 days using the app
Doran replied November 8, 2024

Hi Sadie

I'm Andrew from the Doran team.

Thank you so much for your thoughtful feedback! We’re thrilled to hear that the app has been easy to navigate and that our resources have been useful for you.

Our team works hard to ensure the app is accessible for users of all skill levels, so knowing that you've found it user-friendly means a lot to us.

We will release more features some next weeks, I hope you like and support us.

Please don't hesitate to reach out if you need further assistance or have more feedback. Enjoy using the app!

Best regards,
Andrew

November 11, 2024

Really an awesome team. Though they are only two members, they help swiftly on the request and support us. Appreciate your help and support. Would recommend it.

Peek A Bow
United Arab Emirates
16 days using the app
Doran replied November 12, 2024

Hi Peek A Bow Store Owner,

I'm Andrew again from the Doran team.

Thank you so much for the kind words and recommendation!

We're thrilled to hear that you had a positive experience with our support.

As a small team, we're dedicated to providing quick and personalized assistance to help our users succeed.

If you ever need further support, we're here for you. Thanks again!

Best regards,
Andrew

December 29, 2024

Such amazing app and support! Thank you team for everything you do

Calm Clay
United Arab Emirates
3 days using the app
Doran replied December 31, 2024

Hi Calm Clay Store Owner,

I'm Andrew from the Doran team.

Thank you for your wonderful feedback! We're so glad to hear you're enjoying the app and our support.

Your appreciation motivates us to keep delivering the best experience possible. If you ever need assistance or have any suggestions, we're always here to help!

Happy New Year!

Best regards,
Andrew

January 23, 2025

Great app, great support. Thanks a lot for everything.

SMILE BABY
India
6 days using the app
Doran replied January 24, 2025

Hi SMILE BABY Store Owner,

I'm Andrew from the Doran team.

Thank you for your kind words! We're so happy to hear that you're enjoying the app and our support. It's always our pleasure to assist you.

If you ever need anything else, don't hesitate to reach out. Thanks again!

Best regards,
Andrew

January 16, 2025

Great support! Solved my problem within minutes

Afrodith
Belgium
3 days using the app
Doran replied January 17, 2025

Hi Lucas

I'm Andrew from the Doran team.

Thank you for your kind words! We're so glad we could resolve your issue quickly.

If you ever need further assistance, don't hesitate to reach out. We're always here to help!

Best regards,
Andrew

October 25, 2024

The Doran Review app has been a fantastic addition to our store! The functionality is seamless and incredibly easy to use, making it simple to display reviews and testimonials in exactly the way we envisioned.

What truly sets Doran apart, though, is their support team. They went above and beyond to help us customize the app to fit our product pages perfectly, responding quickly and with clear guidance. It’s rare to find such a responsive and dedicated support team, and they’ve made a big difference in our experience with the app.

Retro Mastery
United States
25 days using the app
Doran replied October 26, 2024

Hi Retro Mastery Store Owner,

I'm Andrew from the Doran team.

Firstly, I sincerely appreciate you taking the time to provide feedback on the services we have rendered. Your feedback is invaluable to us, and we are delighted that we were able to assist you during your time of need.

Please be assured that we are committed to continuously improving our services and meeting your expectations.

Your satisfaction is of utmost importance to us, and we will strive to ensure that we consistently deliver exceptional service in the future as well.

Thank you once again for your valuable feedback.

Warm Regards,
Andrew

February 20, 2025

Easy to use. Thank you :)

Ocean Path Store
Hong Kong SAR
20 days using the app
Doran replied February 21, 2025

Hi Ocean Path Store Owner,

I'm Andrew from the Doran team.

Thank you for your review! We're glad you find the app easy to use.

If you ever need any help, feel free to reach out.

Best regards,
Andrew