Doran Product Reviews App & QA

Doran Product Reviews App & QA

Reviews (247)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its intuitive design, customization options, and seamless Shopify integration. Key features include review imports, automated follow-up emails, and direct display on product pages. The app also offers analytics, multi-language support, and a Questions & FAQ section. Merchants appreciate the responsive customer support and the app's cost-effectiveness, as it is available free of charge.

November 11, 2024

Swift and Efficient Support! I've been using the Doran app for some time, and I’m really impressed with their customer service. Anytime I have a question or face a small issue, the support team is quick to respond and resolve it. They also implemented a new feature only because I asked for. The app is intuitive, easy to use, and seamlessly displays customer reviews. Highly recommend for anyone wanting to boost customer trust through reviews!

Ferdinando Kessler
Italy
6 days using the app
Doran replied November 12, 2024

Hi Danilo

I'm Andrew from the Doran team.

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the Doran app and finding our support team helpful and responsive.

It's our top priority to make sure our users have the best possible experience, and we're glad we could implement the new feature you requested!

We're excited to be a part of helping you build trust with your customers through authentic reviews.

If you ever have more ideas or need assistance, just reach out – we're here to help! Thanks again for recommending us! 😊

Best regards,
Andrew

November 7, 2024

So far so good with this app. I'm not at all technology minded and with the help of a you Tube video I was able set this up. I then needed some further help, so used the customer service that's available & I have to say Andrew & his colleague have been so helpful & patient.
If your a whizz you'll find this app had everything you need & you will be well away, if you're like me & not a whizz then you will still find it easy to use. Tap into the help resources that are available to help get you through it.

Thank you to Andrew for all your help.

Sewn by Sadie Bee
United Kingdom
27 days using the app
Doran replied November 8, 2024

Hi Sadie

I'm Andrew from the Doran team.

Thank you so much for your thoughtful feedback! We’re thrilled to hear that the app has been easy to navigate and that our resources have been useful for you.

Our team works hard to ensure the app is accessible for users of all skill levels, so knowing that you've found it user-friendly means a lot to us.

We will release more features some next weeks, I hope you like and support us.

Please don't hesitate to reach out if you need further assistance or have more feedback. Enjoy using the app!

Best regards,
Andrew

October 24, 2024

Wonderful app with many Great features. Looks very nice on my site and communication with customer service is very smooth. They are more than willing to look into any possible issues quickly and they welcome new suggestions.

SAI Brothers Hub
India
27 days using the app
Doran replied October 25, 2024

Hi SAI Brothers Hub Store Owner

I'm Andrew from the Doran team.

We appreciate you taking the time to leave us a 5-star review.

It motivates us to work hard and efficiently for every customer. Please do not hesitate to contact us. We are available to help you.

Have a nice day^^

Best regards,
Andrew

November 11, 2024

Really an awesome team. Though they are only two members, they help swiftly on the request and support us. Appreciate your help and support. Would recommend it.

Peek A Bow
United Arab Emirates
16 days using the app
Doran replied November 12, 2024

Hi Peek A Bow Store Owner,

I'm Andrew again from the Doran team.

Thank you so much for the kind words and recommendation!

We're thrilled to hear that you had a positive experience with our support.

As a small team, we're dedicated to providing quick and personalized assistance to help our users succeed.

If you ever need further support, we're here for you. Thanks again!

Best regards,
Andrew

December 9, 2024

This review app is great and always improving!

LUX HD Art
United States
About 2 months using the app
Doran replied December 10, 2024

Hi LUX HD Art Store Owner,

I'm Andrew from the Doran team.

Thank you so much for the kind words! We're happy to hear you enjoy using our app.

Continuous improvement is what we're all about, and feedback like yours helps keep us going.

If you have any suggestions or features you'd love to see, please let me know!

Best regards,
Andrew

February 28, 2025

Great app and the best support!
I was looking for a decent review app and this one works like a charm!

CamelWay Europe - Camel Milk
Poland
About 5 hours using the app
Doran replied March 2, 2025

Hi Adrian

I'm Andrew from the Doran team.

Thank you for your kind words! 😊 We're thrilled to hear that Doran is working perfectly for you.

If you ever need any assistance, our support team is always here to help!

Best regards,
Andrew

November 28, 2024

i just install this app in shop its looking g8 now i will use it i hope it will be fine in using

My Store
India
2 days using the app
Doran replied November 29, 2024

Hi there!

I'm Andrew from the Doran team.

👋 Thank you for installing our app and sharing your initial thoughts!

😊 We're thrilled to hear you're liking how it looks so far.

If you have any questions or need assistance as you start using it, don’t hesitate to reach out. We’re here to help! 🙌

Wishing you a great experience with the app! 🚀

Best regards,
Andrew

December 10, 2024

Love it. The support team is very helpful and resolves issues quickly. Glad that I chose this app.

Thou
India
6 days using the app
Doran replied December 11, 2024

Hi Alekhya

I'm Andrew from the Doran team.

We deeply value your positive review, and we want you to understand that we're committed to offering assistance and support whenever you have questions or concerns.

For your new suggestions, we will release it very soon. Please keep calm and I will keep you posted.

Please feel free to contact us without hesitation; your satisfaction is of utmost importance to us 😊

Best regards,
Andrew

October 25, 2024

The Doran Review app has been a fantastic addition to our store! The functionality is seamless and incredibly easy to use, making it simple to display reviews and testimonials in exactly the way we envisioned.

What truly sets Doran apart, though, is their support team. They went above and beyond to help us customize the app to fit our product pages perfectly, responding quickly and with clear guidance. It’s rare to find such a responsive and dedicated support team, and they’ve made a big difference in our experience with the app.

Retro Mastery
United States
25 days using the app
Doran replied October 26, 2024

Hi Retro Mastery Store Owner,

I'm Andrew from the Doran team.

Firstly, I sincerely appreciate you taking the time to provide feedback on the services we have rendered. Your feedback is invaluable to us, and we are delighted that we were able to assist you during your time of need.

Please be assured that we are committed to continuously improving our services and meeting your expectations.

Your satisfaction is of utmost importance to us, and we will strive to ensure that we consistently deliver exceptional service in the future as well.

Thank you once again for your valuable feedback.

Warm Regards,
Andrew

February 25, 2025

The app is easy to use and great support.

Akustep
Philippines
19 days using the app
Doran replied February 26, 2025

Hi Cris

I'm Andrew from the Doran team.

Thank you so much for taking the time to give us 5-stars review after waiting for a trial month! I appreciate it.

We're glad to hear that you find it easy to use and that our support met your expectations.

If you ever have any other questions or need assistance, feel free to reach out, we're always happy to help!

Best regards,
Andrew