DOTD Marketing Automation

DOTD Marketing Automation

by dotdigital

Email Marketing, Marketing Automation, SMS, Social & Chat

4.9 of 5 stars(9 reviews)

Marketing automation

Manage the whole customer journey from one platform. Automate and personalize at scale, using email marketing, SMS, social, chat & more.

Ecommerce specialists

Improve ROI with actionable commerce intelligence. Our advanced range of ecommerce tools means you'll never miss another conversion.

Grow your online store

Scale and grow in line with your business. dotdigital's evolutionary tech helps you increase AOV, lifetime value, revenue and marketing ROI.

About DOTD Marketing Automation

From email marketing to full omnichannel marketing orchestration, dotdigital helps brands globally acquire, convert, and retain customers. Connecting your Shopify store to dotdigital Engagement Cloud will put customer, subscriber, product and order data at your fingertips.

Once you've set up your dotdigital Engagement Cloud for Shopify integration, you can build automated engaging journeys with data-driven marketing programs. Boost your ROI with abandoned cart, dynamic coupon codes, AI-powered product recommendations, advanced personalization and of course omnichannel marketing automation programs. Just drag & drop – it's that simple.

dotdigital's omnichannel marketing automation tools

Maximize customer engagement and sales orders through optimum message frequency, send time, and channel type.

  1. Email marketing - Send timely, personalized, and engaging messages to your customers using our smart WYSIWYG editor.

  2. Marketing automation - Automate lifecycle marketing campaigns based on your customer behavior. There's 30+ ready-to-go automation templates too!

  3. SMS - Deliver order updates and broadcast marketing via SMS.

  4. Chat - Get instant access to resolve queries, offer swift customer service, and turn buying intent into sales.

  5. Social re-targeting - Start one-to-one conversations and win back website visitors with Google Ads, Facebook Audiences and more.

  6. Forms and landing pages - Capture customer data with surveys to boost list growth and relevancy. Design branded landing pages that get customers to act fast.

AI-driven product recommendations

Whether you’re introducing newbies to your bestsellers, existing customers to your hottest drops, or recent shoppers to their best-next purchase, our AI-powered product recommendations always drive the next sale.

Understand and utilize customer data

Use dotdigital's powerful Commerce intelligence tools to take control of the customer lifecycle with more data. Track key KPIs at a glance and deep-dive into the movements of your commerce personas for highly relevant marketing that converts.

Multi-store support: Build your empire all from one place

Whether it’s a new product range, or stores in different territories across the globe, multi-store support encourages businesses that want to scale. Connect more than one Shopify storefront and enjoy your data and reporting in one centralized location.

Some Shopify customers using dotdigital Engagement Cloud

ICONIC London, Olivia von Halle, Chinti & Parker, Pacifica, GODIVA, Bremont, Slendertone, CALIBRE, brush-baby,...

Integrates with

  • Facebook Ads,
  • Google Adwords,
  • Loyalty Lion,
  • Nosto,
  • Zapier

See the app in action

Explore how the app works in an example store.

View example store

Media gallery



See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Plans start from 79 USD. Free onboarding up to 3500 USD. Offer ends June 30th 2020. Regional variances apply.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    11% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Stone & Wood Brewing Co

Dot Digital integrates well with shopify stores and provides a great level of marketing automation and detail. The customer support from dot digital is even better.

Developer reply

July 6, 2020

Hey Stone & Wood Brewing Co,

Thanks for posting a review and for the shout-out to our Support Team 🙌


Darren H

Charles + Lee

We have been using DotDigital for over a year now and couldn't be happier with the program and service. The user experience is amazing and the features are well advanced. We send out weekly emails to our database and also have numerous automations running throughout the year.

I would highly recommend DD to anyone looking for an email marketing platform.

Developer reply

July 2, 2020

Hey Charles + Lee, 👋

We appreciate you writing the review, thanks for posting it!



Skinny Tan

I could not be more impressed with the program, service, and most importantly RESULTS!
Dot Digital was a strategic decision that we implemented due to clear areas of opportunity that we believed were being missed with our provider at the time.
We set very specific targets for the Dot Digital platform and team. We've not already hit and exceded those goals (not a small feat), but continue to innovate and improve our marketing strategy both tactically and revenue-wise.
This application has allowed us to use our customer data in a way that our customers want it to be used and the results of such speak from themselves. Highly recommend anyone planning on taking their customer interactions / direct marketing strategy to the next level, get in touch with your local Dot Digital team!

Developer reply

July 2, 2020

Hey Skinny Tan,

WOW! Thanks for sharing such a brilliant review and for recommending us.


Darren H