Manage the whole customer journey from one platform. Automate and personalize at scale, using email marketing, SMS, social, chat & more.
Improve ROI with actionable commerce intelligence. Our advanced range of ecommerce tools means you'll never miss another conversion.
Grow your online store
Scale and grow in line with your business. dotdigital's evolutionary tech helps you increase AOV, lifetime value, revenue and marketing ROI.
About dotdigital Email Marketing
From email marketing to full omnichannel marketing orchestration, dotdigital helps brands globally acquire, convert, and retain customers. Connect your Shopify store to dotdigital Engagement Cloud and put customer, subscriber, product and order data at your fingertips.
Once you've set up your dotdigital Engagement Cloud for Shopify integration, you can build automated journeys with data-driven marketing programs. Boost your ROI with abandoned cart, dynamic coupon codes, AI-powered product recommendations, advanced personalization and of course omnichannel marketing automation programs. Just drag & drop – it's that simple.
dotdigital's omnichannel marketing automation tools
Maximize customer engagement and sales orders through optimum message frequency, send time, and channel type.
Email marketing - Send timely, personalized, and engaging messages to your customers using our smart WYSIWYG editor.
Marketing automation - Automate lifecycle marketing campaigns based on your customer behavior. There's 30+ ready-to-go automation templates too!
SMS - Deliver order updates and broadcast marketing via SMS.
Chat - Get instant access to resolve queries, offer swift customer service, and turn buying intent into sales.
Social re-targeting - Start one-to-one conversations and win back website visitors with Google Ads, Facebook Audiences and more.
Forms and landing pages - Capture customer data with surveys to boost list growth and relevancy. Design branded landing pages that get customers to act fast.
AI-driven product recommendations
Introducing newbies to your bestsellers, existing customers to your hottest drops, or recent shoppers to their best-next purchase, our AI-powered product recommendations always drive the next sale.
Understand and utilize customer data
Use dotdigital's powerful Commerce intelligence tools to take control of the customer lifecycle with more data. Track KPIs at a glance and deep-dive into the movements of your commerce personas for highly relevant marketing.
Multi-store support: Build your empire all from one place
Whether it’s a new product range, or stores in different territories across the globe, multi-store support encourages businesses that want to scale. Connect more than one Shopify storefront and enjoy your data and reporting in one centralized location.
Shopify Flow connector
Turn store-based events into powerful marketing opportunities with the dotdigital for Shopify Flow connector.
Some Shopify customers using dotdigital Engagement Cloud
ICONIC London, Olivia von Halle, Chinti & Parker, Pacifica, GODIVA, Bremont, Slendertone, CALIBRE, brush-baby,...
We support Dutch, English, French, German, Spanish, Indonesian, Italian, Japanese, Malaysian, Portugese, and more.
- Loyalty Lion,
- Google Ads
See the app in action
Explore how the app works in an example store.View example store
External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.
Free to install
Plans start from 400 USD/month. Regional variances apply.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Churchmouse Yarns & Teas
I'm a retailer with an aggressive email marketing program. We switched to dotdigital five years ago and although I found it spendy and it took us a bit to figure it out, performance has been consistently excellent. Also, and most important to me, the customer service support has been top drawer.
Hey Churchmouse Yarns & Teas 👋
Thanks for writing such an awesome review, we really appreciate it.
the app handles my business is great and excellent. the app handles my business is great and excellent.
Hey Insights Homer,
Thanks for the 5⭐ review.
I tried for a few days and I can say it's very easy to work with. I tried for a few days and I can say it's very easy to work with.
Hey Boutique Come,
Thanks for writing a 5⭐ review.