Dotdigital Email Marketing

Dotdigital Email Marketing

by dotdigital

Email Marketing, Marketing Automation, SMS, Social & Chat

4.9 of 5 stars(16 reviews)

Marketing automation

Manage the whole customer journey from one platform. Automate and personalize at scale, using email marketing, SMS, social, chat & more.

Ecommerce specialists

Improve ROI with actionable commerce intelligence. Our advanced range of ecommerce tools means you'll never miss another conversion.

Grow your online store

Scale and grow in line with your business. Dotdigital's evolutionary tech helps you increase AOV, lifetime value, revenue and marketing ROI.

About Dotdigital Email Marketing

From email marketing to full omnichannel marketing orchestration, Dotdigital helps brands globally acquire, convert, and retain customers. Connect your Shopify store to Dotdigital and put customer, subscriber, product and order data at your fingertips.

Once you've set up your Dotdigital for Shopify integration, you can build automated journeys with data-driven marketing programs. Boost your ROI with abandoned cart, dynamic coupon codes, AI-powered product recommendations, advanced personalization and of course omnichannel marketing automation programs. Just drag & drop – it's that simple.

Dotdigital's omnichannel marketing automation tools

Maximize customer engagement and sales orders through optimum message frequency, send time, and channel type.

  1. Email marketing - Send timely, personalized, and engaging messages to your customers using our smart WYSIWYG editor.

  2. Marketing automation - Automate lifecycle marketing campaigns based on your customer behavior. There's 30+ ready-to-go automation templates too!

  3. SMS - Deliver order updates and broadcast marketing via SMS.

  4. Chat - Get instant access to resolve queries, offer swift customer service, and turn buying intent into sales.

  5. Social re-targeting - Start one-to-one conversations and win back website visitors with Google Ads, Facebook Audiences and more.

  6. Forms and landing pages - Capture customer data with surveys to boost list growth and relevancy. Design branded landing pages that get customers to act fast.

AI-driven product recommendations

Introducing newbies to your bestsellers, existing customers to your hottest drops, or recent shoppers to their best-next purchase, our AI-powered product recommendations always drive the next sale.

Understand and utilize customer data

Use Dotdigital's powerful Commerce intelligence tools to take control of the customer lifecycle with more data. Track KPIs at a glance and deep-dive into the movements of your commerce personas for highly relevant marketing.

Multi-store support: Build your empire all from one place

Whether it’s a new product range, or stores in different territories across the globe, multi-store support encourages businesses that want to scale. Connect more than one Shopify storefront and enjoy your data and reporting in one centralized location.

Shopify Flow connector

Turn store-based events into powerful marketing opportunities with the Dotdigital for Shopify Flow connector.

Some Shopify customers using Dotdigital

ICONIC London, Olivia von Halle, Chinti & Parker, Pacifica, GODIVA, Bremont, Slendertone, CALIBRE, brush-baby,...

We support Dutch, English, French, German, Spanish, Indonesian, Italian, Japanese, Malaysian, Portugese, and more.

Integrates with

  • Loyalty Lion,
  • Zapier,
  • Eventbrite,
  • Instagram,
  • Facebook,
  • Google Ads

See the app in action

Explore how the app works in an example store.

View example store

Media gallery



See all pricing options

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Free to install

Plans start from 400 USD/month. Regional variances apply.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews


Been using the platform for around 2 months. Giving a 5 star review for Eunice as our customer success manager. Though we might have experienced a glitch and the platform can be quite complex to understand, our customer success manager and support team managed to come up with a solution to assist. Keep up the good work.

Churchmouse Yarns & Teas

I'm a retailer with an aggressive email marketing program. We switched to dotdigital five years ago and although I found it spendy and it took us a bit to figure it out, performance has been consistently excellent. Also, and most important to me, the customer service support has been top drawer.

Developer reply

April 7, 2021

Hey Churchmouse Yarns & Teas 👋

Thanks for writing such an awesome review, we really appreciate it.


Darren H

Insights Homer

the app handles my business is great and excellent. the app handles my business is great and excellent.

Developer reply

September 28, 2020

Hey Insights Homer,

Thanks for the 5⭐ review.


Darren H