Reviews (9,694)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this currency converter for its real-time exchange rates and local currency display, which reduce customer inquiries and can boost sales. They praise its user-friendly interface and easy setup, making it accessible for tech novices, and appreciate the customizable favorites for frequently used currencies. The app is noted for its reliable performance and efficient customer support, which assists promptly with setup and troubleshooting, making it a valuable tool for engaging international customers.

March 5, 2024

Ne fonctionne pas malheureusement...

PAPILLON9
Canada
Almost 3 years using the app
February 18, 2024

the converter doesnt work

FashionistaPage
Denmark
About 1 hour using the app
February 25, 2024

je veux suuprimer lapp

Zed Collection
United Arab Emirates
2 months using the app
January 15, 2018

Pretty disappointed with this APP so far - I am certain it single handily caused a bug to my website which effected prices. Still waiting for a solution from their support team.

Lets Train
United Kingdom
About 6 years using the app
January 19, 2024

gghj

oymomo
United States
About 2 months using the app
Edited September 29, 2022

We actually lost hundreds of dollars in refunds as this app often will incorrectly convert prices (always lower) that the actual price. Customers purchase and then are extremely angry about being charged more. We've reached out 5 times to get it "fixed". Never was.

Crooked Howlet Designs
Australia
Over 5 years using the app
May 9, 2019

All they said is already have it installed? Well if i already had it installed then why isn't it working. I'm going to use another app.

Weave and Woven
Canada
About 4 years using the app
March 23, 2019

I chose an upgrade plan but in vain. The App does not change the price when the picker is changed. Eg. the price in USD remains even when the picker is chosen to AUD.

MagicVentures
Australia
Over 3 years using the app
April 19, 2020

Overcharged me for 12 months for the Free plan I’ve subscribed originally as I only used 5 currencies. No reply for my complaint email in which I’ve requested to cancel and refund. Bad very bad

Deluxur
Australia
Over 2 years using the app
May 20, 2020

What did they offer the close business during coronavirus pandemic?? BIG NOTHING, look at other Apps they really understand they offer what they could. #SELFISH

Mosaic Jewels
Canada
Over 2 years using the app
Grizzly Apps SRL replied May 22, 2020

Hello,

We were contacted by you at the end of April with an email filled with profanities telling us to stop charging you. You then contacted Shopify to ask for a refund and we agreed to offer a refund, however seeing as how you didn’t pay the funds, we couldn’t offer one, but we did inform Shopify that if the payment was pending they could cancel it so you wouldn’t be charged at all for our app.

And after all that you still say that we did nothing to help you during this time? even after you were so disrespectful when communicating with us?

We understand that some of our clients have a difficult time during this period and try and help in any way we can.

Best wishes,
Mike.