Reviews (1,085)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for enhancing customer satisfaction by displaying prices in local currencies, aiding global shopping. It's praised for its seamless integration, easy installation, and robust free version supporting multiple currencies. Many highlight its smooth and reliable performance. The support team is commended for quick, professional assistance, often going above and beyond to ensure proper setup and resolve issues promptly.
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This app is randomly showing super high prices in euros to european customers, a 70US$ product is being shown as 5744 euros. I wrote to their support a couple of months ago and they never replied, then the error dissapeared and now is happening again. Stay away from this app.
Thank you for the review but we have replied to both your messages last year on the 17th of November and, at that time, we fixed the problem. We have contacted you again via email with more details.
it's not working properly it shows that its disbaled but sill i have to pay 10$ every month and there is no proper way to disable it..if there is any support kindly help me solve my issue
We’ve offered a full refund for the last 2 months. After uninstalling the app, you are still charged for the current billing cycle and that’s why it appeared on the bill. You should no longer be charged in the future, however if you experience any issues please do let us know and we apologise for any inconveniences this might've caused.
They keep charging me even after uninstalling it. So horrible! They never responded to my email.
Hello, we're very sorry that initially it took us longer to respond, it was right after the holiday period and we had a lot of support tickets to respond too. The app entered a new billing cycle before you uninstalled it and that’s why you were charged. We offered you a refund for the past 2 months and also app credit for another month to make up for the delay in the response. Thank you for your understanding!
The currency is not getting updated while checking out, missed out so many international orders, also did not update us personally if there's anything you wanted us to update in our Privacy Policy.
its not working
Thank you for the feedback and we're very sorry to hear that the app didn't work. We've contacted you via email with more details and instructions on how to fix the problem. Hope to hear from you to remedy the situation.
I really wanted to use this app, but it keeps giving my customers errors and i've tried contacting support and no one has responded.
We actually lost hundreds of dollars in refunds as this app often will incorrectly convert prices (always lower) that the actual price. Customers purchase and then are extremely angry about being charged more. We've reached out 5 times to get it "fixed". Never was.
Overcharged me for 12 months for the Free plan I’ve subscribed originally as I only used 5 currencies. No reply for my complaint email in which I’ve requested to cancel and refund. Bad very bad
I blame shopify for not adding these basic features like currency switcher with localization to store and keep us under developers mercy, App developer is not helpful, when i changed the theme i asked him to configure the app to my new published theme (and when i change theme i do it because there are very important updates in next version or i decided to change to new theme that serve my needs) developer configured theme but still there were gaps in configurations, i told him that currency still appear in shop default currency in both collection page and cart page, the app developer refused to continue support and he said that i keep changing my themes so he cant help me any more!!!! same time, their app is not working if i configure it by myself, so the conclusion, they want me to pay for monthly fees but with their conditions and their own mood to fix their app errors!! i have to watch the errors in theme and keep silent!!! this is super unprofessional
i ask over and over help with the site nobody replay to mail request. very disappoint i hope you can help soon i ask over and over help with the site nobody replay to mail request. very disappoint i hope you can help soon
