Reviews (9,761)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy installation and effective real-time currency conversion, which enhances the shopping experience for international customers and boosts sales. It offers both free and paid plans, suitable for various business sizes. Reviewers also praise the quick and helpful customer service, making e-commerce stores more accessible to a global audience and attracting international clients.

December 17, 2024

I had a problem with the app and the team informed me that they will need more than two weeks to be able to look into it, as they have only one programmer and is not available at the moment

Mengloria
United Arab Emirates
Almost 6 years using the app
January 24, 2025

I can't reach the service team. They never reply.

Soneven
United States
6 months using the app
October 20, 2024

It's ok the check out the currency changes back

Jason Cost
South Africa
5 months using the app
August 10, 2024

While the app mostly seems to work, the prices within the cart page do not convert. We're on the paid plan and have tried to get in touch with the team multiple times, but they have never responded to resolve this issue.

We are considering switching to another app if we can't get this key feature to work. So due to the lack of customer service, I cannot recommend them at this time.

Muze Pens
Hong Kong SAR
27 days using the app
February 15, 2019

Unfortunately, this app formats some currencies incorrectly. For example, Japanese Yen currency do not have decimals but Doubly will display JPY with decimals unless you turn off decimals in which case all other currencies (such as AUD, CAD, USD, and the EUR) will be rounded to the nearest integer!

I hope this app developer will improve their app by adopting the International Organization of Standardization ISO 4217 rules regarding minor units of currency.

White Rabbit Japan
United States
Almost 6 years using the app
October 2, 2019

Looks good.
However, it's appeared twice, under the shopping cart which is great but also above my main image which I don't like & would like it removed.
I am not getting any help from support after emailing twice now.

Happy Joy Decor
Australia
Over 4 years using the app
March 1, 2017

Probably the slowest app ever.

Olympia Creative
Australia
Over 3 years using the app
October 11, 2020

you could make 5 stars if I can manually write the exchange rate "fixed rate"
I gave you 3 and now i will give 2 stars for the minimum characters

MUMO TORONTO
Canada
About 3 years using the app
November 29, 2021

I have problems using the app. The price does not convert and eventhough i have tried to contact the support several times i still didnt get any help

VENUS BY S
Lebanon
Over 1 year using the app
May 16, 2022

I can't even uninstall the app and I see a pop up everytime I open my website. It's disturbing. I need a help about it.

Artronauts
United Kingdom
Over 1 year using the app