Reviews (1,085)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for enhancing customer satisfaction by displaying prices in local currencies, aiding global shopping. It's praised for its seamless integration, easy installation, and robust free version supporting multiple currencies. Many highlight its smooth and reliable performance. The support team is commended for quick, professional assistance, often going above and beyond to ensure proper setup and resolve issues promptly.
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While the app mostly seems to work, the prices within the cart page do not convert. We're on the paid plan and have tried to get in touch with the team multiple times, but they have never responded to resolve this issue.
We are considering switching to another app if we can't get this key feature to work. So due to the lack of customer service, I cannot recommend them at this time.
I had a problem with the app and the team informed me that they will need more than two weeks to be able to look into it, as they have only one programmer and is not available at the moment
you could make 5 stars if I can manually write the exchange rate "fixed rate"
I gave you 3 and now i will give 2 stars for the minimum characters
When my store is viewed on mobile, this app pushes my header menu just out of the visible screen. Customers have to scroll to reach the menu.
The only problem I have with this app is the way it incorrectly formats currencies. The app should default to the standard way a currency is formatted at a MINIMUM. This is a Shopify app not a FOREX trading app. For example, the app can convert Japanese yen into ¥100.01 (decimal points are not used for the Japanese yen) or it can covert the USD to $1.001 (anything after the hundredth decimal point is not used for daily life). Please review and fix the way the app convert currencies to be standardized with the minimal format of a currency, not this FOREX trading jumbo that makes no sense on a shopping platform.
the app is'nt working properly
even the prices are same.
i try to set it but failed .i need it as soon as possible because my website is live
Unfortunately, this app formats some currencies incorrectly. For example, Japanese Yen currency do not have decimals but Doubly will display JPY with decimals unless you turn off decimals in which case all other currencies (such as AUD, CAD, USD, and the EUR) will be rounded to the nearest integer!
I hope this app developer will improve their app by adopting the International Organization of Standardization ISO 4217 rules regarding minor units of currency.
Had some issues setting it up - and customer support was not helpful at all. Currently looking for an alternative
I can't even uninstall the app and I see a pop up everytime I open my website. It's disturbing. I need a help about it.
I email twice already, but nobody reply me.
We have a couple of questions about this app.
and while we are using this app, there are some problems.
The first one is that I chose MYR but the currency show VND, the price is not correct when its changed to other currency.(our original currency is TWD)