Downpay: Deposits made simple

Amazing app. I have such a custom, high end product that I desperately needed something like this for many years. When Downpay became an option, I couldn't believe it. I've used it for the better part of a year now and it has done great - lifting our online conversion rate and making it less of a gap to get the customer engaged with the purchase. The app is great but the service is even better. Diana is very on the ball with tweaks and adjustments, helping me tailor the app to our store's needs. I can't say enough great things, this is one of the best apps I've ever had. Thank you

Down pay App achieved exactly what we needed it to, which was a deposit on future inventory (we kept selling out). By using Downpay we were able to mitigate inventory risks and increase PO's after gauging demand.

UI is buttoned up. After the customer initiates the deposit, their system makes it simple to charge the remaining amount from the 'Customers' tab.

Support team was awesome to work with. Overall great experience, surprised more people aren't using it.

I’m delighted to share my positive experience with Downpay! We’ve been using it in our store for our preorder items, allowing customers to pay half upfront and the rest in 30 days.

I just had a wonderful meeting with Diana, and I truly appreciate the time she dedicated to helping us customize Downpay to fit our needs. She also assisted in setting up workflows that automate our processes and bring our vision to life. This has saved us a significant amount of time, and I’m excited to continue working with Downpay in the future!

Downpay solved a critical pain point for our high ticket item sales which has caused a lot of headaches and manual work for our operations team having to email and in some cases call each and every customer in order to get their draft order invoice paid to complete their order.

Now with Downpay we can simply vault their card information while communicating when they will be charged their second half balance on their large order, then charge their card when their order is ready in 3 months rather than having to create multiple different orders to complete a single order.

The team has been super helpful as well and more than generous with their time in assisting us setting Downpay and ensuring its working properly with our products and on our custom theme.

Thanks for making our lives easier! We really enjoy working with you.

Slipstream is a seasonal business across much of the US and with Downpay are able to run marketing even out of season and also maximize our database by converting much more customers with Downpay's deposit application as it allows us to then customize a ship date based on the customers input. Onboarding was amazing with the team and as I've had questions or needed to determine how Downpay would work with other initiatives, the team was so responsive. I highly recommend this app. It was perfect or our business.

Excellent app. Works well with our 20% down, 80% later needs. Amazing, helpful and responsive team. For an app that affects money and order taking, you want to feel comfortable with quick support, and the DownPay team delivers!

Downpay has been a game-changer for our business. Our customers now have the option to place an order and see their custom artwork before they pay!

As a result, our sales have gone up significantly and our customers appreciate the flexibility to pay only once they approve their custom order.

Denis & Diana have also both been incredibly helpful with implementing Downpay on our store. Being able to talk directly with the founders has been great, and they even helped with a few customizations to ensure everything went smoothly.

Highly recommend Downpay for any type of business - your customers will thank you!

Does what it says and provides payment options otherwise not available. Very responsive support.

Downpay is incredibly simple to setup and worked seamlessly for our Shopify website. The customisation options are very well considered and adapt to your website CSS.

The highlight of Downpay is actually their support! Diana has been incredible - super prompt and clear with any questions I have. They also have very robust Help Guides which assist with editing CSS, customising emails and other FAQs.

Would highly recommend

Diana was very helpful and the app works perfect