Downpay: Deposits made simple

Downpay: Deposits made simple

Reviews (69)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 22, 2024

It is a great app and has nice support

LeoArtify.com
United Kingdom
4 days using the app
June 5, 2024

I sell photography workshops with a deposit and final payments due 60 days before the start of the event. I tried many different apps before settling on Downpay as I was trying to save a buck hoping one of the free options would work. In short, they didn't meet my needs. Downpay is the only one that has every feature I needed. It works seamlessly and now I can't imagine not having it. I was spooked by the transaction fees at first, but if you reach out to them for a custom plan they will create a plan that works for you at a reasonable yearly rate with no transaction fees. Support is very responsive as well. Stop looking around, this is the app you want.

Exploring Exposure
United States
25 days using the app
Hypehound replied July 11, 2024

Thank you so much for this review! We are always happy to offer flexible billing plans, I'm so glad you reached out and we had a chat about it all. Happy we found something that fit your needs!

Your workshops and the concept behind your brand is spectacular.

May 28, 2024

5-Star review for a Five-Star app!
We were still determining if there was an even app that could enable customers to pay a deposit, then we found Downpay!! What a fantastic app!
The Downpay app opens up a lot of potential for our store and our customers. Easy to set up and extremely intuitive with a friendly interface. We had to seek help from Diana to help us with combining a bundle offer with Downpay, and she could not have been any more helpful, knowledgeable, and generous with her time. Thanks to Diana and all the team at Downpay.

Uniformity
Ireland
About 2 months using the app
May 30, 2024

Works as advertised and support is quick and incredible. Highly recommend working with the team at Downpay!

Ramen 9000 Shop
Canada
8 months using the app
March 21, 2024

After searching and searching for different options, this was the only app that not only exactly matched what we needed (deposit on only certain items with easily configurable options) but also had fantastic levels of support. Big thanks to Diana and team!

Deviate Cycles
United Kingdom
Over 1 year using the app
Hypehound replied April 19, 2024

Big thanks for your early support and we're so happy to help!

February 20, 2024

We found it! An app that did exactly what we needed. With so many apps in the store it's hard to find a great solution that is backed by a team that is so helpful. Inevitably you will need support (that's Shopify and themes working with apps and getting everything to play nice), and each time they have been so responsive and helpful, even recommending other apps that will help our store! Thanks Team! :-)

Gainsville
Australia
7 months using the app
May 1, 2024

We started using Downpay about a week ago to run a free trial promotion, having customers put down a deposit for shipping. We are really happy with the app's functionality and customization options. Support has been incredible! We ran into a couple minor issues because of the way our theme is customized and Diana and Denis and team have gone above and beyond to jump in and help us figure things out. It's been a great experience - highly recommend!

JubileeTV
United States
20 days using the app
March 6, 2024

Fantastic! The set up was easy and smooth. Diana was able to answer all my questions and walk me through the details of set up. We're launching a pre-sale for a brand new product and asking customers to submit a deposit to secure their items. Downpay has all the features, infrastructure and integrations we needed. Very well built product. Thank-you!

Crowd Compass
United States
6 months using the app
Edited August 16, 2024

I highly recommend this app! Finding this app was heaven sent for my business! I am not very tech savvy but there was lots of easy to follow steps, and if you do get stuck on something like I did on some of the customization I needed, the customer service is fantastic! A special thank you to Diana, she was right there in chat support and took the time and help me get set up in minutes. Thank you Downpay!

Equicizer
United States
6 months using the app
December 21, 2023

Wow! The customer support alone is worth using this app. Diana and Denis have helped us think through resolutions for our specific use case, which is taking partial payments for group trips on a travel site. Our main sticking point was needing to be able to set a specific date for the remaining payment to be made that wasn't tied to the original purchase date. DownPay has solved that issue! The app isn't overly engineered, and the integration and training process has been streamlined and simple. We tried multiple other apps before landing on DownPay. I would definitely recommend this app!

Nellie
United States
3 months using the app