Downpay: Deposits made simple

Downpay: Deposits made simple

Reviews (75)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 6, 2024

Super helpful staff that have quickly helped us with any issues we faced during set up.

Makers Market Bookings
United Kingdom
4 months using the app
August 15, 2024

Using this app has been seamless and when I don't know HOW...they are quick to respond and help you thru the process. Defiantly a big help to the small business who want to collect down payments until they are ready to ship.

Legacy History Pride
United States
4 months using the app
November 20, 2024

AMAZING customer support! The app is really easy to use, too.

BoldHue
United States
4 months using the app
September 5, 2024

Incredible support, and the only reliable down payment app on Shopify. Made by Shopify Alums! I can't recommend them highly enough.

Double Knot Pictures
United States
About 2 months using the app
August 8, 2024

Very helpful while navigating issues trying to implement the app into my custom website. We were able to make it work!

Neuro-Nova
United States
9 days using the app
July 10, 2024

An easy 5 stars - I could do with 6 to be honest.

Easy to use, works well but the best thing about using Downplay is the support. World-class is not an understatement for once. Diana and the team have been superb - thank you so much!

I cannot recommend Downplay enough

inGAMBA
United States
3 months using the app
Hypehound replied July 11, 2024

Thank you so much, it's been a blast working with you to get your preorder deposits up and running! Can't wait to one day take one of your bike tours. 😍

August 22, 2024

It is a great app and has nice support

LeoArtify.com
United Kingdom
4 days using the app
June 5, 2024

I sell photography workshops with a deposit and final payments due 60 days before the start of the event. I tried many different apps before settling on Downpay as I was trying to save a buck hoping one of the free options would work. In short, they didn't meet my needs. Downpay is the only one that has every feature I needed. It works seamlessly and now I can't imagine not having it. I was spooked by the transaction fees at first, but if you reach out to them for a custom plan they will create a plan that works for you at a reasonable yearly rate with no transaction fees. Support is very responsive as well. Stop looking around, this is the app you want.

Exploring Exposure
United States
25 days using the app
Hypehound replied July 11, 2024

Thank you so much for this review! We are always happy to offer flexible billing plans, I'm so glad you reached out and we had a chat about it all. Happy we found something that fit your needs!

Your workshops and the concept behind your brand is spectacular.

May 28, 2024

5-Star review for a Five-Star app!
We were still determining if there was an even app that could enable customers to pay a deposit, then we found Downpay!! What a fantastic app!
The Downpay app opens up a lot of potential for our store and our customers. Easy to set up and extremely intuitive with a friendly interface. We had to seek help from Diana to help us with combining a bundle offer with Downpay, and she could not have been any more helpful, knowledgeable, and generous with her time. Thanks to Diana and all the team at Downpay.

Uniformity
Ireland
About 2 months using the app
March 21, 2024

After searching and searching for different options, this was the only app that not only exactly matched what we needed (deposit on only certain items with easily configurable options) but also had fantastic levels of support. Big thanks to Diana and team!

Deviate Cycles
United Kingdom
Over 1 year using the app
Hypehound replied April 19, 2024

Big thanks for your early support and we're so happy to help!