Downpay: Deposits made simple

The support offered by Diana has been exceptional. She even went to the lengths of recording a video of on-screen actions to show us how to create a solution that was causing us a headache. The app itself allows us to take a deposit in a way that no others could, and removes accounting problems that other apps create by trying to short-cut the manner in which the deposit is dealt with. We have very particular requirements in the way in which the remaining balance is to be taken and Downpay/Diana have allowed us to find a way to do this.

Everything is very easy to use, and the customer service is very quick and efficient! Had questions about customers changing their second deferred payment method, and the resolution was so simple! Love this app!

The app was fairly easy to setup. I had a few issues with how to take payments but I sent a chat request to their app team and Diana responded within minutes. She offered me some great options and even found a bug in my store that was causing the problem. No app is perfect but awesome customer service makes all things work out in the end. Diana and Dennis are that awesomeness.

I have never come across any app support as helpful as Diana from Downpay - 10/10! Its a brilliant app, but what makes it amazing for me is the team.

Haven't had much use of the app yet but the support team is fantastic! Had an issue that the team was able to resolve quickly and with great communication. Great app for anyone looking for a way to take deposits.

I had help today from Diana and we was absolutely amazing after a long day, she was an angel and fixed everything for me went over and above.couldnt be happier with everything she done for us

Does what it says and great customer service. Thanks to Diana!

Great App, helpful staff!

So far, this app is just what we needed! We offer florals for weddings and other events, and this app allows us to take a deposit at the time of booking and remaining balance closer to the event date. Too soon to know for sure, but we are confident this will help increase our bookings.

Diana was so incredibly helpful in getting the app all set up for us and making sure the wording accurately reflected our specific payment schedule, and helped us find a work around so we can have a payment due X amount of days before shipping/delivery (rather than X amount of days after deposit). She made us feel like we could come back for anything else we needed help with, which is very much appreciated!

Just what we needed and so helpful with set -up