Overall rating
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited October 3, 2022

I currently use this app. Presentation isn't a wow. very basic, but functions perfectly. My customer emails are sent in under a minute. No complaints. I've used chat and received help quickly. I would def recommend it.

United States
About 1 year using the app
May 21, 2022

so far seems like a better fit for my dotcom than the previous download app I was using. tech service was great while I was setting up, however, I'm still waiting on a reply for my latest issue.
one thing I wish this app had was the ability to see a list of products, and a list of uploaded files at the same time. I had over 100 products that I had to keep switching from the upload wizard to the product page and back. As well, I had most settings that stayed the way I wanted for every listing, but another setting (the 72 hour download window), I had to keep changing to zero for every file. beyond these issues, I like the ability to upgrade in the future, the price is decent, and the app has the functions I wanted to integrate for my customers.

The3BlackCats Embroidery and Custom Gifts
United States
1 day using the app
February 19, 2021

A really great app that makes it easy and intuitive to provide digital downloads as well as combining digital and physical products. Perfect and very speedy customer service also!

Dare to Care Webshop
10 days using the app
January 1, 2022

Cool app and very helpful support. Would buy again. :) I use it for digital music and other digital merchandise.

Pro Musica Blog Store
United States
8 months using the app
August 2, 2021

Good support system. Thanks for being there whenever i need help. Thumbs up! I will be adding this app to my other online store once it is up.

Digital Paper Shop
About 1 year using the app
May 8, 2021

I tried a lot of downloading apps, most are great, but with poor customer support (most not replying). This one has great fast support that at the same time are open to new features and implementations in their app, for your special needs.

About 2 years using the app
October 23, 2021

My customers contacted me for a broken link issue on a Saturday. When I messaged the Customer support Sarah helped me out within 2 minutes and everthing was sorted out. Top quality Customer Support. Great app otherwise, love that I can customise the Email to my customers to make it fele personal. Pretty simple to use. Perfect app for people who sell PDF files and other downloads.

6 months using the app
November 18, 2021

Just getting started Live Chat walked me through all the features AWESOME!! Very Helpful. Answered all my questions

Beach City Surfing
United States
4 months using the app
July 10, 2021

Good app for quick file to be downloaded by customer. Support is very fast and kind. You can put multiple files for free so it's really cool for beginner

Horizons Zen
8 months using the app
April 25, 2021

Great support. It's a user friendly app. Also, it's great that you can upload up to 20GB digital files with 19.99$

I Love Writing
12 months using the app