Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service, ease of use, and high-quality coffee. They appreciate its automated features for efficient order and inventory management, fast shipping, and seamless Shopify integration. The customization options, such as custom labels, enhance branding, and the reasonable pricing includes comprehensive services like label printing. Educational resources also support merchants in improving their sales and marketing strategies.
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The app is getting 3 stars from me because of the ease of loading it to the store. Just a few clicks and the products are there. I like the fact you can add your own logo. That part was the big seller for me. The problem is that there is no ability to cancel orders. In less than 1 week I've made about $175 in sales. Because of Shopify ignores their own security features, I've had to refund all ...
I'm sorry to hear about that. Perhaps we need to add a feature that allows you to turn off the auto-pay feature and have you do it manually so you have more control over the ...
Terrible customer service. Never answering emails and they give us any suggestion about shipping cost and products details.
UPDATE: Heard back. At least got a substantive answer about the problems our customers having. There is so much potential here. I hope they can improve customer service; we want to stay with them because of the things they do well.
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The logistics are decent. What we give up in profit margin, we get back in services that allow us to focus on brand building and marketing. BUT...
But, ...
Great business model in theory, just no meat on the bone with the prices. The cost per 12oz. bag is almost $14 landed, which means I need to charge $19 to make $5. That margin is simply not sustainable or scaleable. There's not enough room in their pricing structure for me to offer free shipping to my customers without losing money on every order - let alone room for a reasonable marketing budget ...
I'm sorry our business model isn't what you're looking for and our margins are where you need them.
Our coffees all come with free shipping, so hopefully that was already ...
Cant install the app..... why ?
The page you were looking for doesn't exist.
You may have mistyped the address or the page may have moved.
If you are the application owner check the logs for more information.
Hi there! I am more than happy to help you. Can you send us an email at support@dripshipper.io so we can have a conversation to figure out what is going wrong with your ...
This application is a wonderful idea and will be a serious money maker if it's improved. However, at the moment it is only seriously disappointing. Currently, you need to make one of two changes. First, you could change the price to reflect the service you provide. Or, provide WAY more options for a more professional private label program.
The application itself is very much not user friendly. ...
Hi there! Thank you for your review. I think you have some great ideas and would love for you to email us at support@dripshipper.io so I can hear more about the different ...
I hope this app to go for free in the future
I'm so sorry to hear you did not get what you were looking for out of this app. We wish you luck in your future endeavors!
If your trying to build a brand steer clear of this app. The packaging options are pretty much limited to a custom label. This is the only coffee app I've been able to find on Shopify. Your better off doing some research and finding a company that will partner with you to provide a much better package. First impression are everything. A generic bag with a Custom label slapped on it is not worth ...
Horrible customer service. Not worth the time getting a business started when no one can answer simple questions. No information about the quality of the products is given.
***UPDATE*** Within a few minutes of this review being written, I was contacted and my questions were answered.
I'm pleased with the app so far and Danny is very responsive to questions. I think it has so much potential to be a great dropshipping tool in the coffee niche.
I'd like to see more features implemented, such as custom labels and international shipping (they are working on it). I'm not selling yet, just getting started so I cannot talk about the coffee quality or customer feedback.
I'd like to ...