Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its fully automated order process, making coffee business management straightforward. It offers a variety of gourmet coffee, grind options, and sizes, with fair pricing and educational resources. The app is recognized for its responsive customer service, quick shipping, and inventory control. It's also easy to integrate with Shopify, making it ideal for those looking to start a coffee company.

August 10, 2022

I've used Dripshipper for nearly a year now and so far I've been extremely happy with their customer support and continuous improvements to their system.

AM BM Coffee
United States
About 2 years using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

Edited October 27, 2018

This is a great easy to use app and products. The customer service provided by Joanna is exemplary. Would really like to see more ancillary products added like decaf, cafetières, re-usable pods etc to help increase sales.

Finestofcoffee Com
United Kingdom
About 2 years using the app
August 23, 2018

Quick response and they answered every question! A great app, I'm super happy with it!

The Java Goat
United States
Almost 2 years using the app
August 10, 2020

It's really simple app with good features for business. Everything in a right place and you can adjust whatever you want.

Brown Shots Coffee
United States
Almost 2 years using the app
May 17, 2022

This is a great way to sell coffee with lots of options for flavors - we love them! Also, they have excellent customer service and their staff is incredibly helpful. Danny particularly has been immensely helpful navigating all of our questions and we could not be happier!

Religious Roast Coffee Company
United States
Almost 2 years using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

Edited November 16, 2020

Support was not the most helpful but Daniel, app owner, was very prompt to respond and friendly. I had uploaded 2 logos and both were added to my store for purchase. I did a test purchase myself and only receive 1 of the 2 images and was concerned why (since I had a few other orders come through). Turns out this label needs to be a custom product. I've ordered my own coffee through this process and I do like the product quality and turn around time.

seenufo
United States
Almost 2 years using the app
The Doughty Organization replied November 16, 2020

Hi there,

Sorry for your troubles. You can reach me directly and I can assist you personally, as the founder of Dripshipper.
Each product needs specific FDA requirements on the label, which is why when you want to have different designs/labels for each product, you need to create a custom product.

More than happy to assist via my personal email!

April 28, 2023

Dripshipper is so supportive and helpful whenever I have a question or an issue. They quickly solve my problems.

KiBa Coffee House
United States
Over 1 year using the app
October 30, 2018

Great designs with a wide product choice. Integration has never been easier! Would definitely recommend to anyone looking to enter the coffee industry. Also, their responses to inquiries were rapid and useful.

beansnroast
United Kingdom
Over 1 year using the app
May 19, 2022

The app does exactly what it says it will do, the coffee available to white-label is very very high quality, and support is always quick to assist with any issues and answer any questions. You will need to put in hard work to be successful, but Dripshipper couldn't make starting a coffee label any easier.

Shiba Coffee Company
United States
Over 1 year using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

Edited April 28, 2020

I’ve been selling private label for the last two years and this app is well worth it. A few things you should know. First is yes you will make less money per bag of coffee than you would if you bought private label from a roaster and then listed in online and then sold it. However with the variety of coffee that they have you would spend thousands on stocking your business as opposed to $25 a month with dripshipper. Second if you don’t sell your inventory within one month you’re not selling fresh roasted coffee, you’re selling old supermarket coffee and would likely have to throw out the “unfresh” coffee. With dripshipper it is fresh every single order. So take the waste you dont have with them and no minimum orders you likely end up making more money with dripshipper. My only issue is converting my old customers to buying online! Which I’m doing slowly and hopefully surely!

Socatshop.com
United States
Over 1 year using the app
The Doughty Organization replied April 30, 2020

Thank you for your kind review!