Reviews (308)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, which simplifies launching a coffee store. It's praised for its high-quality coffee, free US shipping, and custom labeling options that enhance branding. The intuitive interface and responsive customer support, particularly from staff members like Raheel and Haroon, are frequently highlighted. Additional benefits include valuable educational resources and effective inventory management tools, contributing to increased sales and customer satisfaction.

May 21, 2020

I have not had my first order but the coffee origins available are super good and the description are very well done. Cheaper than a custom coffee brand.

COFFEEGRAM PR
United States
Over 2 years using the app
August 10, 2022

I've used Dripshipper for nearly a year now and so far I've been extremely happy with their customer support and continuous improvements to their system.

AM BM Coffee
United States
About 2 years using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

Edited October 27, 2018

This is a great easy to use app and products. The customer service provided by Joanna is exemplary. Would really like to see more ancillary products added like decaf, cafetières, re-usable pods etc to help increase sales.

Finestofcoffee Com
United Kingdom
About 2 years using the app
January 3, 2023

This app works really well and make running a business simple. Any time I need help or clarification, the support staff is fantastic! I recommend Dripshipper wholeheartedly!

Mad Betty Luxury Gift Coffee
United States
Almost 2 years using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

August 23, 2018

Quick response and they answered every question! A great app, I'm super happy with it!

The Java Goat
United States
Almost 2 years using the app
August 10, 2020

It's really simple app with good features for business. Everything in a right place and you can adjust whatever you want.

Brown Shots Coffee
United States
Almost 2 years using the app
Edited November 16, 2020

Support was not the most helpful but Daniel, app owner, was very prompt to respond and friendly. I had uploaded 2 logos and both were added to my store for purchase. I did a test purchase myself and only receive 1 of the 2 images and was concerned why (since I had a few other orders come through). Turns out this label needs to be a custom product. I've ordered my own coffee through this process and I do like the product quality and turn around time.

seenufo
United States
Almost 2 years using the app
The Doughty Organization replied November 16, 2020

Hi there,

Sorry for your troubles. You can reach me directly and I can assist you personally, as the founder of Dripshipper.
Each product needs specific FDA requirements on the label, which is why when you want to have different designs/labels for each product, you need to create a custom product.

More than happy to assist via my personal email!

April 28, 2023

Dripshipper is so supportive and helpful whenever I have a question or an issue. They quickly solve my problems.

KiBa Coffee House
United States
Over 1 year using the app
March 26, 2023

I don't have any experience with other apps, however I can say that Dripshipper is very convenient and efficient. Also, anytime I have needed to contact them regarding a question or concern, their response time is super fast. I highly recommend working with Dripshipper :)

AmericanCoffeeCafe
United States
Over 1 year using the app
October 30, 2018

Great designs with a wide product choice. Integration has never been easier! Would definitely recommend to anyone looking to enter the coffee industry. Also, their responses to inquiries were rapid and useful.

beansnroast
United Kingdom
Over 1 year using the app