Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

August 8, 2020

Originally used this app to upload only a certain set of products but ended up using it for a few more! The app makes uploading and keeping track of products so much easier!

HandcraftedTime
Australia
5 months using the app
DropCommerce replied August 10, 2021

We're happy to hear that you're enjoying it!

Thanks for the review :)
- DropCommerce Support Team

June 30, 2020

Super easy to process orders. Great quality products, but could be a bigger selection. Great shipping dates as well

Nova Queens
United States
5 months using the app
DropCommerce replied August 10, 2021

We're adding new suppliers every week :)

If you have any specific brands that you want to see added to DropCommerce, let us know!

And thanks for the review! We wish you the best!

- DropCommerce Support Team

Edited May 14, 2020

Supplier here. Staff has been incredibly responsive and professional. DropCommerce platform is super easy and intuitive. The customer facing side of the program seems great. Would definitely recommend for friends and business associates as there seems to be a strong human component to be sure everything goes as smoothly as possible.

The Hangover Secret
United States
5 months using the app
DropCommerce replied August 11, 2021

Thanks for the feedback! We're very happy to hear that you're enjoying it.

Wish you the best,
- DropCommerce Support Team

Edited August 3, 2020

Super simple to import to Shopify. Super simple to fulfill. The only thing I wasn’t aware of is that I needed to fulfill it through here and not just through Shopify, but maybe that’s just because I needed to add a payment method. But it was easy to figure out so I’m all set for next time.

Christiana Nisi
United States
5 months using the app
DropCommerce replied August 10, 2021

Yep, once your payment information is set up, fulfillment through DropCommerce can be done through 1-click, or even automatically!

Thanks so much for the review :)

- DropCommerce Support Team

Edited May 17, 2020

this app is great and helps make your store and the customer service is really good too plus has amazing produts to sell that are not from china. But i wish they would go a step further and help you rest of the coding for the footer and header for like returns and about us plus help with the shipping setup and fully review your shop the to make sure it all functions with other apps and google sales too.

American-flat-supplies-
United States
5 months using the app
DropCommerce replied August 11, 2021

Thanks for the feedback! There are plenty of guides and resources that can help you with that, but we'll take that into consideration for the future.

Wish you the best!
- DropCommerce Support Team

Edited July 13, 2021

So I decided to update this review after a chat with support. The first order didn't go as I expected in regard to be able to track the order, but in the end the customer received the product and was happy. Thank you.

simquility
Germany
5 months using the app
DropCommerce replied July 27, 2021

Thanks for the update!

If there's anything else we can do to help, don't hesitate to reach out :)

- DropCommerce Support Team

April 20, 2020

This app is great. I didn't think it would have better qualities than of Aliexpress. I sell natural skin care and I did not think this app would have the products. :) 10/10

Cece's Garden
United States
5 months using the app
DropCommerce replied April 20, 2020

Thank you so much for the review! We are very happy that you appreciate our service and we look forward to continuing to work together :)

- Patrick @ DropCommerce

Edited July 18, 2022

Great support threw this app if any orders go wrong , they will do everything they can to help you and your customer. overall ive had a really good experience on there platform , the support team is very kind and their products are high quality , i purchased a prebuild for my beauty shop , feel free to check it out if your thinking about buying a prebuild my store can give you an idea of what your could be like. https://superbabebeautyshop.com/

Super Babe Beauty Shop
United States
5 months using the app
Edited June 26, 2020

I've been using this for a couple of weeks now and so far its good,when I have any issues customer support has been been very supportive..

Acimahs
United States
5 months using the app
DropCommerce replied August 10, 2021

We're here to help!

Thanks for the feedback :)

- DropCommerce Support Team

April 27, 2021

They have Great and fast customer service. A wide range of high quality product to choose from! So far i'm very happy with their service.

earthsunandskin
Canada
5 months using the app
DropCommerce replied April 27, 2021

Thank you so much for the review. We look forward to seeing your success on our platform :)