Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 20% of ratings are 1 stars
March 19, 2023

Very bad app and website, do mot waste your time and money signing up with them. Poor customer service, the website keeps logging you out because of their short sessions, their product prices are high, and when you need to source any order you have received you may be surprised to find the item OUT OF STOCK without necessarily reflecting that onto your store inventory, and orders will have transaction fees which would make you unable to compete. Additionally, you may sometimes be shocked that the item showing up to source on their website is completely different than the item you have received the order for on your store even for the same SKU! Last but not least, when I tried to cancel my dropshipping plan with them they closed my ticket multiple times and never cancelled it and kept charging me for it!

American Smart
United States
21 days using the app
March 30, 2022

App is not bad. But the nightmare is communication and order management. If you receive an order - hold on ! 1. Need to add funds to your account wallet - the way to do it, is through making a ticket to their system ! 2. Reply time in the ticket - takes many hours or even days ! 3. Even when you make a deposit your funds DOESN'T APPEAR IN YOUR WALLET INSTANTLY !!! Process is so complicated, that placing an order with such super slow service and process, can cost you unsatisfied clients, and canceled orders.

perfumerya.com
Lithuania
7 months using the app
Edited September 22, 2021

Not recommended lots and lots of fees (trans, surcharge)Not able to make a profit to cover the cost.

Boardwalk Ts & Things
United States
Almost 2 years using the app
Onlinestorebiz LLC replied September 23, 2021

Hi Boardwalk Ts & Things,

Thank you for your review. I am sorry to learn that you've had a dissatisfactory experience with us. Any fees that is added to the products comes directly from either the supplier or payment gateways - Wholesale2B does not intervene or inflate the prices at all. However, we'd be happy to address any concerns that you have with our app. Please log into your Wholesale2B account and create a Support Ticket so that we could assist you and get the issues resolved. We're open to any kind of feedback that you may have for us. Thank you for being associated with Wholesale2B. We're grateful.

Thanks and regards,
Peter Caradonna
CEO - Wholesale2B

October 12, 2021

These are not wholesale prices. The are priced 50% - 100% above what the retail price is. You also have a 3% fee for a transaction and a $29.99 monthly fee. A seller has to sell 3 times what the actual retail rate is to make any profit. Nobody is going to pay 3 times where they can get it a lot cheaper. You cannot make a profit using your app

Top Vitamin Mart
United States
2 months using the app
Onlinestorebiz LLC replied March 2, 2022

Hi Top Vitamin Mart,

Thank you for your review. I am sorry to learn that you've had a dissatisfactory experience with us.

The prices of the products are indeed wholesale, and they come directly from the suppliers - and we provide them to you 'as is', without inflating anything.

Also, any fees (for example, the 3% fee) that are added to the products come directly from either the supplier or payment gateways - Wholesale2B does not intervene or inflate the prices at all. You can circumvent this fee by creating an account with the supplier itself, we provide you with all the details as required.

We'd be happy to address any concerns that you have with our app. Please log in to your Wholesale2B account and create a Support Ticket so that we could assist you and get the issues resolved. We're open to any kind of feedback that you may have for us. Thank you for being associated with Wholesale2B. We're grateful.

Thanks and regards,
Peter Caradonna
CEO - Wholesale2B

Edited March 18, 2021

App is very poor. You made sell, but can't get tracking number and right now can't get refund. Have to make research to switch to other platform I want to add, no support at all, for few days I can't transfer money to wallet to pay for goods and may lose customer. Don't recommed this app

Sex Supply Shop
United States
Over 1 year using the app
Onlinestorebiz LLC replied June 10, 2020

Thank you for your input. A bit confused because our App will automatically push the tracking code back to your Shopify store as long as you still have the App active in your store.

June 1, 2022

Good selection of products just make sure you take advantage of the 7 day trial. I had all kinds of issues adding products to my list to sync to my site and their support didn't seem too interested in helping solve the issue. Just sorry I spent all those hours preparing my site for their products only to have to delete and start over.

Wisconsin Sports Gifts
United States
2 days using the app
November 9, 2020

They service charge you for everything. I had to pay for an order from the “wallet”. They charged me a service charge to put money in the wallet. Then they charged me another service charge to pay for the item from the wallet. I paid for them to go through and price my items and I still lost money.

Furry Friend Frocks
United States
8 months using the app
May 13, 2022

I checked many many products. All were available on Amazon for less than the cost through here. The interface is poor and it continually logs you out. Don't waster your time.

MJ's Overstock
United States
About 2 hours using the app
March 24, 2017

The migration was terrible, no real assistance for help, numerous problems if you are trying to migrate into a existing store. Nightmare!

Greenhits
United States
Almost 2 years using the app
April 7, 2020

Worst App Ever! I really wanted to find a fitness equipment supplier so I downloaded the APP. It was extremely easy and I found several so so quality fitness products and uploaded them to my store. After fixing a bunch of grammatical errors they had in their stock descriptions and tweaking the landing pages a bit I started running ads, about 5 minutes in Boom Sale! I was excited, it was a squat rack that I anticipated would do well. The inventory said there were 72 available a couple of hours later I had about 3 more sales I started scaling up my ads a bit over the course of 3 days I ended up selling just under 5k worth of squat racks. however I could not process any orders because of some sort of Id check they run where you have to send in a bill your drivers license and the card you plan to use. When that finally went through I tried to fill my orders only to find out that the squat racks had been discontinued! Holy shit I literally lost a ton of money in ad spend plus I had to issue 5k worth of refunds. That was pretty tough but I still didn't learn my lesson I decided to focus on this row machine that they offered. They were over 300 each and I sold a couple of those I said to myself alright lesson learned let's move on so I went to fill the orders for the rowers and guess what. They have this ridiculous policy where anything over 300 dollars you have to wire them the money in advance or use an E-check for Paypal. The E-check took forever to clear and I had to issue more refunds due to excessive shipping delays. Lesson learned will not use this app ever again

Viking Shark Industries
United States
3 months using the app
Onlinestorebiz LLC replied April 12, 2020

Thank you for your comments. Yes, we do have a Verification step to protect Wholesale2b against online fraud. This is a simple step which is required 1 time. All verifications are processed within 1 business day. It is possible that the supplier ran out of stock during this time, which is unfortunate. The policy of payments for orders above $300 is also there to protect Wholesale against potential large losses since we make no profits with the products. We stated this in our terms and conditions to avoid any confusion up front.