Reviews (31,183)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.

November 11, 2024

I have Re-Started my work after a long gap and the first thing I installed in the store is DSers, Zoe Helped me well with the new changes.

DSers is the way to go tool for Dropshipping

Lunovax
India
DSers replied November 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Olivia was very helpful in a super polite way. She gave fast and great advice as well ass information. Really appreciate that she did the little extra to inform about specific stuff that I didn't know about the suppliers, very helpful.

Vuxenpyssel
Sweden
DSers replied October 29, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 20, 2024

I recently had the pleasure of getting support from Aurora on the DSers team,! Aurora was incredibly fast, efficient, and effective in addressing my issue. F. Aurora was also very patient, taking the time to explain how the DSers processing. thanks for your help

max2breath
Canada
DSers replied November 21, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Agent Selena did what she can to assist me. Unfortunately the issue is not resolved but i will contact with her again once i record a video, so the technical support team could try to resolve my issue.

StyleAura
Egypt
DSers replied October 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 27, 2024

Amelia was very helpful with her service
she was fast and efficient while helping me fix the problem I had.

My Store
Australia
DSers replied November 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 30, 2024

⭐️⭐️⭐️⭐️⭐️
Amazing Support from Villanelle!

I had a complicated issue with my DSers account, and Villanelle was an absolute lifesaver! She was incredibly patient, professional, and handled everything with such efficiency. Not only did she understand my problem right away, but she also walked me through the solution step by step, making sure I fully understood.

What stood out most was her commitment to resolving the issue. She went above and beyond, ensuring everything was working perfectly before closing the conversation. Villanelle's support was exceptional, and she truly exceeded my expectations. DSers is lucky to have someone like her on the team!

Thanks again, Villanelle!

KummerKürbi
Germany
DSers replied October 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 28, 2024

Merci à Raphael, qui est un life saver !! Patient et très pédagogue, encore merci !!

Cuisine et Spatule
France
Over 3 years using the app
DSers replied January 3, 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 27, 2024

Dsers makes fulfilling orders quick and easy.

My Zone Store
Saudi Arabia
Over 3 years using the app
DSers replied January 3, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 19, 2024

会,客服人员非常耐心

shuadan02
China
About 3 years using the app
DSers replied December 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 20, 2024

minhas dúvidas foram sanadas com muita paciência e perícia. Obrigado Olívia pelo atendimento objetivo e pela paciência

lojalookshopin
Brazil
Almost 5 years using the app
DSers replied November 21, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team