DSers‑AliExpress Dropshipping , 20,222 reviews

11/07/23
I'm writing this review to say thank you to your staff Alice who has helped me relentlessly and made sure my order was successfully placed. My order needed mapping and I could not do it without help, so on conducting D'sers Chat Alice took time to find a solution for the problem. She took me through the process step by step and shown me how to map my orders. Without her I could not have done it. She was very nice and professional. I so appreciate your help. Thank you and keep up the good work.

Great app, handy. Every time they help me sort out any issues, their quick response makes me not wait long. SPECIAL thanks to CYNTHIA, who was patient and provided me with professional help and support in finding the issue of my trouble connecting the supplier to the DSers. Thank you.

Lord have mercy I was feeling defeated this evening but luckily I was connected with someone who was patient, knowledgeable and sincere. I was able to figure out what was happening with my store and i'm extremely grateful for the level of customer that i received. I had contacted someone else earlier and they could not help me at all but this person figured it out and i just wish them nothing but goodness.

I recommend this app because my agent Jully was there to help me when I didn't know what I was doing I finally understood and it's all thanks to them they did a great job.

I’ve used DSers for more than 18 months and it’s such a vital app for my business. I’ve rarely needed to use their support team but on my most recent experience, the support team were knowledgeable, polite, spoke excellent English and resolved my issue at speed.

Couldn’t recommend DSers highly enough.

I've been dealing with an issue for about a month now and I've had zero luck with all of the workers with the company so far. They have all given me the run around or not understood my problem. Until Nephele! They helped me exactly how I needed to be helped and it did not take 3+ hours like the many times I had been sitting on the chat so for that I say THANK YOU, NEPHELE! You saved my sanity and my business. I was about to get rid of ALI and the dropshipping game all together because all of my orders were going wrong. The system ALI has is horrible and I still might change it but at least I understand that I have to pay for twice I think. I'm still slightly confused but at least my customers are receiving their items. Nephele should get a raise because they know how to do their job.

Olivia was the best! She was so helpful and so kind with working through helping me with a customer order! She even researched suppliers that may have the item I’m looking for in stock for me! She did so much work! Definitely a huge weight off of my shoulders! Highly recommended working with her! Wish I could give her 15 stars!

The support guys at DSERS-AliExpress Dropshipper are extremely patience and helpful once they know exactly your issue. It took a minute for me to even understand what I needed to ask, but they were RIGHT on it and delivered! THANK YOU support team at DSers-AliExpress

One of the best and most useful apps for a drop shipper. Worth every cent I paid and ran my store for over three months with the free version which was really useful. The app still misses some important features such as products that aliexpress doesn't ship to certain countries will still take orders on my Shopify store, which I need to manually map a different supplier on dsers who will ship the product to the ordered country which is not guaranteed. Overall a wonderful app that is worth investing in. Also the 24/7 customer support is incredible despite it's a free or paid package. Mia from the support team helped me on the back end to link products between my store and dsers and clarified some doubts instantly.

Olivia was a pleasure to work with. She was helpful with everything regarding the process of ordering and completing my clients order. She made the process simple and easy to understand, and she stuck around to make sure everything was complete. Thank you Olivia for such an amazing process.