DSers‑AliExpress Dropshipping

I recently contacted DSer's support team to help remove an old store I wasn't using from my account. It was already deactivated, so I couldn't do it without re-subscribing. Ceilia was very helpful and friendly! One of the many reasons I'll continue using DSers to test new stores.

I've been using DSers for a couple of years now, and it's been pretty easy to use. It makes adding products to my store so easy!

I am new to this so when my customer didn't receive their product I started up a chat with Rita to figure out why. All I can say is that it has been quite a process but in the end everything was resolved. Now I understand how all the services work together to fulfill orders. Thank you!

I had some problem and needed to contact with the customer service and I was assisted by Gloria . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help. Seriously, great customer service! Thanks again!

Need to workout something with the customer service and I was assisted by Raphael. He was amazing! I was really stuck with an issue, but he guided me through everything step by step and made it so easy to understand. He even sent screenshots, which was super helpful because I could see exactly what to do. On top of that, he was really friendly and patient the whole time, even when I asked a few extra questions. It only took about 5 minutes to fix my problem, and I couldn’t have done it without his help. Seriously, great customer service! Thanks again, Raphael!

Hello everyone,
This was the first time I contacted dsers support and I was very skeptical about whether I would get an answer. This skepticism was unfounded, because I received a response from Kimi very quickly and was absolutely delighted. He helped me a lot and the error was then fixed. Simply a great service and very nice contact with Kimi. Keep it up!!!

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast. Vivian from support handled it all via Messenger. We sent screenshots back and forth until the issues were resolved. She is excellent!

Just got off the chat with Zico who helped me figure out why I was having an issue with a failed order. In less then 5 minutes he had it all figured out and the issue was resolved. I love the fact that I can contact someone and almost immediately they respond, and get to work on the issue. This was my second time contacting customer service and nothing but good and convenient experiences. Thanks DSer's for making this process painless

I needed help with my store, and had lovely support from Rfimp in the online chat section. They helped me step by step with fixing all my problems and made sure that I was back up and running in no time at all.

The app works pretty well, but even the best run into issues. A supplier had run out of stock during order fulfillment. I contacted their support and Lydia really helped me to get things back on track. Lydia communicated clearly, provided great screenshots, and even helped me get my product variant remapped. Highly recommended!

Hello everyone, Wendy help me professionely and very fast by my problem. If i could choose someone who has to help me i would choose everytime Wendy again. Thank you very much for your support :)