Reviews (5,910)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient bulk order processing and robust supplier management, which simplifies stock maintenance and enhances inventory management through seamless Shopify integration. The user-friendly interface supports easy product import and advanced mapping, ensuring flexibility with supplier stock issues. Exceptional customer support and automation features streamline operations, while analytics offer valuable insights. Reviewers praise its reliable performance and reasonable pricing.

June 24, 2025

I had an absolutely amazing experience with DSers thanks to Rita’s outstanding customer service! From start to finish, she was incredibly attentive, patient, and knowledgeable. Whenever I had questions or needed help navigating the platform, Rita responded quickly and provided clear, detailed guidance that made everything so much easier. Her friendly and professional approach made me feel valued as a customer, and she went above and beyond to ensure my issues were resolved smoothly. It’s rare to find such dedicated support, and Rita truly stands out as a shining example of excellent service. I’m beyond grateful for her help and highly recommend reaching out to her if you need any assistance on DSers!

OneStopShopBands
United States
About 13 hours using the app
DSers replied June 26, 2025

Hello,

Thank you so much for sharing your wonderful experience! We truly appreciate your kind words about Rita and are proud to have such a dedicated and knowledgeable member on our customer service team. It’s great to hear she made your journey with DSers smooth and easy.

Please feel free to reach out anytime you need further assistance — we’re always here to help.

DSers Team

March 22, 2025

I’ve been using the DSers app for my dropshipping business, and I couldn’t be happier! Not only is the app intuitive and packed with great features, but the customer service is absolutely incredible. I had a few questions about using the app, and Fiona from the support team was amazing. She responded quickly, was super knowledgeable, and patiently walked me through everything I needed to know. It’s clear she genuinely cares about helping users. Her professionalism and friendly approach made a huge difference for me. DSers is an excellent choice for dropshipping, and having such outstanding support, especially from Fiona, makes it even better. Highly recommended!

EVERLYCRAFTED
United Kingdom
3 months using the app
DSers replied March 24, 2025

Hi,

Thank you for your amazing feedback! We’re thrilled to hear that DSers has been a great tool for your dropshipping business and that Fiona provided outstanding support. Our team is dedicated to making your experience as smooth and successful as possible!

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team

May 24, 2025

I had a great experience with Zico. I had an issue with my delivery in my shopify store and Zico helped me to resolve it. It took a lot of time. I appreciate his patience and giving me different options and suggestions to solve the issue. Though it took a lot of time with trial and error, Zico finally fixed it.

FeelinBelle
Australia
2 days using the app
DSers replied May 26, 2025

Hello,

Thank you so much for sharing your experience! We’re glad to hear that Zico was patient and dedicated in helping you resolve your delivery issue, even with the extra time it took. Our customer service team always strives to provide thorough support and useful solutions.

If you need any assistance in the future, please don’t hesitate to contact us again!

DSers Team

June 19, 2025

Really great customer support!!!

I was assigned Sandra to solve my issue and she answered in matter of seconds and handled everything for me in extremely timely manner. I have not experienced such customer support - especially not for an app with this many users.

I truly recommend

Stoirs
Slovakia
7 months using the app
DSers replied June 26, 2025

Hi there,

Thank you so much for leaving such a kind review! We're thrilled to hear that Sandra provided you with quick and efficient support — our customer service team works hard to offer the best experience possible to every user.

If you ever need any further assistance, feel free to reach out to us anytime. We're always happy to help!

DSers Team

June 15, 2025

Zoe is super helpful and provided immediate support. Extremely quick and made my work easy!

Gizmoverse
Australia
Almost 2 years using the app
DSers replied June 17, 2025

Hi,

Thank you so much for taking the time to leave a review! We're thrilled to hear that Zoe was able to assist you so quickly and effectively — our customer service team always strives to make things as easy and smooth as possible.

If you ever need help again, please don’t hesitate to reach out.

DSers Team

June 9, 2025

I had an issue with an order and shipment, and Teresa helped me with excellent service—straight to the point and exactly what I needed. She solved my problem quickly. I have no words to thank her enough. So polite and professional throughout.

Wonder Minds Kids
Australia
4 months using the app
DSers replied June 12, 2025

Hi,

Thank you so much for leaving such a kind review! We're thrilled to hear that Teresa was able to assist you with professionalism and efficiency. Our customer service team always strives to provide clear, helpful support, and it’s wonderful to know Teresa made a difference for you.

If you ever need anything else or run into more questions, don’t hesitate to reach out—we’re always here to help!

DSers Team

Edited June 22, 2025

Best Dropshipping App – Highly Recommended!

DSers is hands down the best app for dropshipping! It’s user-friendly, efficient, and makes order management a breeze. The automation features save so much time, and the seamless integration with AliExpress is a game-changer.

A huge shoutout to Amelia from customer service—she was an absolute angel! She responded promptly and helped me resolve my issue swiftly and professionally. It’s rare to find such top-notch customer support these days, and Amelia truly went above and beyond.

If you're serious about dropshipping, DSers is the way to go!

Queenify
United Kingdom
7 months using the app
DSers replied March 26, 2025

Hi,

Thank you for your amazing feedback! We’re thrilled to hear that DSers has made your dropshipping experience easier and more efficient. Our automation features and seamless integration are designed to save you time, and we’re glad they’ve been helpful for you!

A huge shoutout to Amelia for providing outstanding support—we’re so happy she could assist you swiftly and professionally.

If you ever need further assistance, don’t hesitate to reach out again.

DSers Team

March 31, 2025

I really appreciate Zico for helping me resolving many issues in Shopify Dsers integration and checkout. The team is always available and very helpful.. For the first time, I felt Dropshipping is very easy with helpful team like Zico.. Thank you my friend for being there until I got my issue resolved.. Dsers - Very thankful to you guys for this great initiative to make dropshipping easier.

Rathnalu
Canada
About 1 month using the app
DSers replied April 2, 2025

Hi,

Thank you for sharing your experience! We're so happy to hear that Zico was able to assist you with your Shopify DSers integration and checkout issues. Our team is always here to make dropshipping as smooth as possible for you!

If you ever need further assistance, don't hesitate to reach out. We're always happy to help!

DSers Team

June 3, 2025

Rick helped me with my inquiries and was very clear with his instructions. He told me how things work and it helped me a lot.

Icon Cases
Canada
About 1 year using the app
DSers replied June 5, 2025

Hi,

Thank you so much for your kind words! We’re happy to hear that Rick was able to provide clear instructions and help you understand everything — our customer service team is always here to support you.

If you ever need further assistance, don’t hesitate to contact us again.

DSers Team

July 2, 2025

Big up to Rick for helping me solve my Dsers issues, fast as hell…

You write this guy - he works his magic and your on your way again in 5 minutes.

Great dude!
Thanks.
Earthsleep.dk

EarthSleep
Denmark
9 months using the app