Reviews (31,336)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 30, 2024

Service looks promising. Just dropped from Zendrop to try DSers. So far, not bad at all.

Skylocart
United States
24 days using the app
DSers replied November 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 8, 2024

Lena was great at helping me with my problem!

Cloudy Pajamas
Romania
5 months using the app
DSers replied December 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2024

prompt efficient help, that saved my day, thank you very much

Divinely Feminine
Australia
About 1 year using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2024

Excellent support with fast response. Provided support and advice to my questions regarding shipping patiently on a Sunday morning!

Cycle Craze Co
Australia
About 1 month using the app
DSers replied January 3, 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2024

Thanks Maria for helping me while reinstalling the store. You were very helpful in helping me fix the problem.

BoozShirt
Vietnam
About 1 month using the app
DSers replied October 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 5, 2024

Luna did an amazing job assisting me with my issue, Very knowledgeable and got everything corrected for me. Highly recommend her.

Your Pets Wishes
United States
7 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 6, 2024

Had a problem and got help very quickly after I contacted support team. So im very thankfull to Rin for being kind and quick for helping and solving my problem.

Anime Oasis
Germany
2 months using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 24, 2024

Very happy with the app.
I had an issue recently, but that was fixed by a support member named Lucy very quickly.

Psych Outlet
Australia
Over 2 years using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 22, 2024

I had a great experience with DSers support, thanks to Rhimph! They responded incredibly fast and provided me with clear, helpful guidance. Rhimph made sure all my questions were answered and helped resolve my issue efficiently. Excellent customer service – couldn’t be happier!

ZENOVARA
Netherlands
5 months using the app
DSers replied October 7, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 29, 2024

DSers-AliExpress has been the best option with product options and availability. Furthermore, their Customer Service when I ran into supply issues was TOP NOTCH. Holly saved me a ton of stress!! Thank YOU!

Carrot Crisis!
United States
4 days using the app
DSers replied December 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team