Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

January 17, 2022

I like this app. This app is sophisticated and easy to use. The support members are of good quality. Echo Thank you.

pocoro
Japan
Over 2 years using the app
DSers replied January 18, 2022

Hi pocoro,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited March 7, 2024

So far so good. The app itself is a little more complicated than other apps of this nature, but Customer Service people are serviceable. Today I interacted with Levi, he was polite and helped me to clarify my doubts really fast.
I will keep updating in the future for more details about this app once I have more experience with it and I use it more.
MARCH 2024 UPDATE: I'm extremely satisfied with DSers, the app and their service keep being top notch. They're reliable and very responsive. I'm very happy after almost 3 years of using this app. They keep my 5 stars. I highly recommend this app and their service for any serious dropshipping business. If your plan is growing your business, DSers is the right company to do it with.

Frimunt Clothing Co.
Canada
Over 2 years using the app
DSers replied November 28, 2021

Hi Frimunt Clothing Co.,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 4, 2023

The attention is great, the response and solution to my problem was very fast and well directed solved in 5 min...the truth formidable.

MuseetMuzo
Spain
Over 2 years using the app
DSers replied February 5, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2021

Sempre uso nas minhas lojas. Só não acho melhor por conta do valor, pois, estou no Brasil e o dolar tem cotação alta em relação a nossa moeda $Real e o meu custo aumenta.

Kadamji
Brazil
Over 2 years using the app
DSers replied October 28, 2021

Hi Kadamji,

We are glad you enjoy using DSers. Thank you so much for your review. We will continue making sure to create a better dropshipping experience for all users. If you have any suggestions, please feel free to contact our customer service. Happy dropshipping with DSers!

DSers Team

October 24, 2021

Super support I was helped immediately by Catherine. I have rarely had such nice support. Many greetings

KiddyBop
Germany
Over 2 years using the app
DSers replied October 24, 2021

Hi KiddyBop,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

July 7, 2021

Great support ! Jessica helped me with my problem in less than 5 minutes while being really polite. Excellent work !

navire-pirate
Switzerland
Over 2 years using the app
DSers replied July 7, 2021

Hi navire-pirate,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2022

Thank you very much for your excellent service. I would like to thank agent Jenny who served me exceptionally well with a lot of patience and professionalism. Thank you very much Jenny :) :) :).

toutouspartout
Canada
Over 2 years using the app
DSers replied January 17, 2022

Hi toutouspartout,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 13, 2020

The best to process orders in AliExpress. Simple but complete and easy to use. Also the support is great! 5 stars

Mercado dos Sonhos
Brazil
Over 2 years using the app
April 4, 2022

Villanelle à était super au service client sur messenger ! je recommande cette application qui est très utile dans le dropshipping !

Le Filet de Camouflage
France
Over 2 years using the app
Edited September 4, 2022

Chris ótimo atendimento, agilidade na resolução do problema! Fiquei muito satisfeita com todo o processo!

AHOFSTORE
Brazil
Over 2 years using the app