Reviews (31,183)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless integration with e-commerce platforms, efficient bulk order processing, and advanced product customization tools. It features an intuitive interface, robust supplier management, and automated updates for prices and stocks. The support for multiple shipping carriers and responsive customer support are also highly valued, enhancing operational efficiency and user experience for both new and experienced dropshippers.
Refine
-
By rating
i got problem in dsers with my order and sandy one of customer support from dsers help me alot and pull me out from that really thanks alot
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I’ve got really good help on my questions from Ruby today. A very quick reply on all my questions, thank you very much!
Hi Formore Products,
We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. We will continue making sure to provide the best service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Isak was of great help when I needed clarification on an order process. I now have a better understanding. Thank you!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Precisei de ajuda para mapear variantes de um produto, falei no chat com a Zoe, atendimento muito rápido, ela mesma mapeou pra mim. Excelente atendimento, recomendo muito!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Myra was awesome. Knowledgeable and walked me through everything with patience. Grateful for the hlep
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
We've been using DSers since Oberlo was sunsetted and not only were they super helpful during the transition, we now fulfill orders at lightning speed compared to when we were using Oberlo. I dropped 1 star because sometimes you receive someone who is entirely unhelpful, like Irene, who not only didn't know how to help but continually gave me incorrect information rather than asking for someone to help her. But I waited until the next shift and received above and beyond service from Myra. She even pointed out an additional setting that would make our lives easier. Thank you Myra!! I have usually had good service from DSers so hopefully the team can provide better training for newer reps.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with DSers, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Selena helped me a lot, she was nice and fast, it's nice to have such a service like that thank you very much!!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Wow! I cannot express enough gratitude for the exceptional support I received from Jully at DSers. I was struggling with an issue for hours, feeling frustrated and lost. Jully's assistance was a breath of fresh air. Not only was she incredibly understanding, but she also took the time to thoroughly identify my problem. Her professionalism and expertise were evident as she swiftly resolved the issue, leaving me feeling relieved and grateful. Jully, thank you for your outstanding support and for going above and beyond to ensure customer satisfaction. You truly are a gem in customer support!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Irene me solucionó el problema de forma muy rápida y amable! Excelente servicio. No dudo en consultar siempre a soporte cuando tengo un problema.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I recently had a chat experience with a live agent and they were so awesome, they did what I couldn't figure out for 2 hours in a matter of minutes. Nephele went above and beyond. Thank you!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team