Reviews (26,120)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.
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Vivian was incredibly helpful in resolving a setting issue . In just a few minutes, she managed to solve the problem that had been a major headache for a long time. I'm really grateful for her attention and assistance. Thanks, Vivian, for your exceptional help and support!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
We are starting the dropshipping process now and I needed support on two occasions. First I was helped by “Aimee” and then with another problem I was helped by “Aurora”. Both services were very good, quick and efficient. I was anxious about the need for help and was positively surprised by the support. Congratulations on your professionalism.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Aimee helped me today, and she was great. She gave me all the answers I needed to fix my problem.
This app should have a way of saving a copy of the conversation.
'' Sheryy's support was very useful. thanks to her support, I solved my problems and she was very useful, I am glad she is here
Just had to share last time with DSers Aimee has helped me with everything I have asked of her she has shown clearly and very accurately
They were in touch with me all the time! I am delighted with the quality of the service. They helped a lot to solve the problem
I wasn't able to log in to my aliexpress on dsers, I contacted support and Zina helped me solve this problem in a few minutes! great support service, thanks Zina!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Blanca, was awesome. I mistakenly created 2 accounts and needed one deleted so that I can transfer the email to the account connected to my store. She was very fast and efficient and very polite and pleasant as well. Thank You Blanca!
Obrigado Villanelle pelo excelente atendimento, estava procurando uma solução para o meu problemas por horas e ela resolveu em 1 minuto, melhor atendimento!!!
I wanted to thanks for Holly excellent service. The support I received was prompt, knowledgeable, and resolved my issue efficiently. This level of customer service is greatly appreciated.