Reviews (31,317)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

February 2, 2021

Great app to place bulk orders on Ali. But if they can include 'pay all orders' and 'print invoices' functions, it would be perfect.

HONISS
Australia
Almost 5 years using the app
DSers replied February 3, 2021

Hi HONISS,

We really appreciate your review of our App. Thank you so much for your advice! For the "pay all orders", you can go to our Blog and check out the article on how to pay multiple orders on AliExpress. We will take your suggestion of "print invoices" into consideration! DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 25, 2021

J'ai eu un soucis avec l'application Dsers pendant la période de Noël et j'ai été agréablement surprise d'obtenir une aide en quelques minutes grâce à Villanelle qui s'est montrée patiente et à l'écoute ! Je l'a remercie pour sa rapidité, son efficacité et son professionnalisme (:

SOGA
France
Almost 5 years using the app
DSers replied December 26, 2021

Hi SOGA,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 18, 2021

I really like this app, it helps me a lot in my Shopify store. The support is incredible, I am satisfied with Violet's service. Thanks to everyone on the team!

Chiquetosa CNPJ 26.921.901/0001-00
Brazil
Almost 5 years using the app
DSers replied January 19, 2021

Hi Chiquetosa,

We are happy to learn that DSers can help you in dropshipping. We really appreciate your review of our customer service and the special thanks to Violet. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 31, 2021

Catherine m'a beaucoup aidé pour régler un problème technique et réponse très rapide de sa part ! Merci beaucoup !

Chargedrive
France
About 2 months using the app
DSers replied May 31, 2021

Hi Chargedrive,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

September 8, 2021

Sometimes I have some issues, but Dsers team always try to do their best and solve all the problems really fast. We also pay 100 USD each year to use on Dsers, but because of the afilliate program we receive much more than this.

Coisa de Outro Mundo
Brazil
Almost 5 years using the app
DSers replied September 8, 2021

Hi Coisa de Outro Mundo,

We are glad to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 3, 2021

I really struggled to connect my paypal with my dsers account and had been trying all day, I contacted one of the team members through the facebook chat button. I don't usually use it as I found it confusing and I am usually asked to do things I have no idea how to do! Catalina was such a great help and did everything for me in less than 1 minute. I could not recommend her any higher. Thanks for all your help!

Packitmat
United Kingdom
About 2 months using the app
DSers replied June 3, 2021

Hi Packitmat,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 16, 2021

Ruby helped me to sort out a small issue I experienced with a shop migration. Her professionalism was a bowl of fresh air ! Thank you again!

Natural Tendance
France
Almost 5 years using the app
DSers replied August 16, 2021

Hi Natural Tendance,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

February 19, 2024

Sandy fixed my problem with the currency within 2 minutes after asking! Great service here at DSers!!

Mudzy
Netherlands
DSers replied February 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 4, 2024

Adele was great help with the products listing issue on my Shopify website!

Trends Trove
Zambia
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 15, 2020

Very good app . Bulk ordering never being easier..and its free keep up the good work developers A+++

TrendyDeals.org
Greece
Almost 5 years using the app