Reviews (31,402)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 9, 2024

I want to extend a huge thank you to Zico for the exceptional customer service! Zico was incredibly helpful and responsive, answering all my questions with patience and expertise. Their support made my experience with DSers smooth and enjoyable. I truly appreciate the dedication and care you put into helping customers. Thank you, Zico! Keep up the fantastic work!

VoltVibe Vortex
United States
29 days using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2025

Very good service thank you

Riquelme
Israel
4 months using the app
DSers replied January 20, 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 4, 2025

many thanks to Sandy for her support in solving my issue

Glory Store
Egypt
3 months using the app
DSers replied January 6, 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2024

Really good and super helpful CR team

Junior Fight Gear
United Kingdom
9 months using the app
DSers replied December 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 15, 2025

Sandy was super helpful and effecient when answering all my queries, great service :) thank you

prettypound
United Kingdom
12 days using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 16, 2025

Amazing and quick service, always very helpful. Thank you!

EarthlyHip
Canada
12 days using the app
DSers replied January 20, 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2024

Amazing customer service provided by Aimee to address our concern regarding the stock synchronization between DSers and Shopify!

Holistic Wellness Products
United States
About 2 months using the app
DSers replied November 26, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 27, 2024

A really good app that makes dropshipping easier. Customer service offers fast and good help.

Everfittest
Denmark
29 days using the app
DSers replied October 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 26, 2024

Great attitude and patience
Thank you very much

AdelsOutlet
Israel
Over 1 year using the app
DSers replied December 28, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 13, 2024

Very nice service, fast replies and competent helping

VELVET NOIR
Germany
8 months using the app
DSers replied December 23, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team