Reviews (31,287)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.
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Excellent support with fast response. Provided support and advice to my questions regarding shipping patiently on a Sunday morning!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
As a newcomer to dropshipping and the platform, I am still in the process of getting familiar with all the features and tools available. While I haven't explored everything yet, I’m impressed with how intuitive the interface is for beginners like me.
I plan to continue working with DSers and will have more feedback to share once I've had more time to use the platform fully. Looking forward to diving deeper into the features and seeing how they enhance my dropshipping business.
Best regards,
Hieu Nguyen
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Maria was very helpful and quick to assist me with my problem. Thank you Maria, you're doing a great job.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Very nice service, fast replies and competent helping
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The worse customer service. The app sucks they don't tell you the important things like tax exemption or that it takes your customers over 3 weeks to receive their products. I wish I could give 0 stars to these clowns
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Great platform! Awesome customer service. Thank you for all your help.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
J'ai eu un problème dans l'application que je n'ai pas pu résoudre depuis 3 jours. Heureusement, quand j'ai contacté le support, RITA (un agent) a résolu mon problème en quelques minutes seulement.
Merci beaucoup, RITA pour ton service impeccable et tes réponses rapides, compréhensibles et claires.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was having a alot of issue with my store but Lydia helpt me so good.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This app made my drop shipping life a whole lot easier. Customer service was good as well!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Lydia has helped me quickly with a problem that I couldn't solve within 2 hours. Thank you very much Lydia! I'm prone to ask again for help.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team