Reviews (31,441)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.

October 3, 2024

I am extremely satisfied with the service provided by Rfimp. He helped me quickly resolve an issue when importing products from AliExpress to DSers, where the products showed an abnormal status, even though they were fine on the AliExpress platform. Additionally, when mapping products, I received notifications that the product was abnormal, even though the products were good.

Rfimp was extremely ...

Horizon Shop
Brazil
About 1 month using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...

October 21, 2024

Today i was helped by selena. Outstanding Support Experience!

I recently reached out to the support team for assistance with an issue, and I am incredibly impressed with the level of service I received. From the very beginning, the representative was not only professional but also incredibly friendly and understanding. They immediately acknowledged my concern and made me feel that my issue was a ...

Mini Aero
United States
27 days using the app
DSers replied October 22, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...

November 6, 2024

Great app for processing orders, and the online support is excellent. Luna reached out to me; besides being delightful, she helped and successfully resolved all my questions and issues. This kind of service is a pleasure!

Ohana Holder
Spain
29 days using the app
DSers replied November 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...

October 13, 2024

i was very worries about my work and needed help. i am really very grateful to Chloe who helped me in all necessary steps and guided me very well. I would really like to thank her and really appreciate her support.

TheSmileyBliss
Hong Kong SAR
3 months using the app
DSers replied October 15, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...

October 10, 2024

I had an issue with syncing shopify and aliexpress. I got it resolved within minutes literally! Lena provided straightforward consulting straight to the point, and very polite. Very helpful, indeed. Thank you DSers for all the support!

My Store
Kazakhstan
About 2 months using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app ...

December 13, 2024

Rita me ajudou muito, excelente profissional!

Brunelle
Brazil
About 2 years using the app
DSers replied December 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...

November 19, 2024

Very fast, rapid response and help from the support team - thank you Celia for your help! :)

TreasuredAurastore
United Arab Emirates
2 months using the app
DSers replied November 20, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...

October 9, 2024

Dsers is the best. If you want excellent customer service, use it for your fulfillment. I had a problem with my configurations, and Sandy helped me very quickly. She was extremely helpful!

Zenpick
Germany
2 months using the app
DSers replied October 15, 2024



Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...

October 1, 2024

I had a problem today with my Shopify store when connecting to Dsers, I contacted their support and luckily for me I got connected to Luna, I explained my problem and in a couple of minutes she informed me with the steps needed to fix my problem, and then I repeated what exactly what I will to confirm my understanding of the solution, she confirmed and I followed her instruction and in a matter ...

fabolite
Egypt
3 months using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...

November 11, 2024

Support responds very quickly and explains in detail how to solve the problem, I was helped by Chloe, very satisfied with the service

SleepHarmony
United Kingdom
About 2 months using the app
DSers replied November 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us ...