Reviews (31,338)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 5, 2024

Luna did an amazing job assisting me with my issue, Very knowledgeable and got everything corrected for me. Highly recommend her.

Your Pets Wishes
United States
7 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 12, 2024

Great costumer service. Helped with everything I needed!

Kitchen Ease
Canada
4 months using the app
DSers replied November 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 21, 2024

Absolute fantastic customer service by Sandy. Took time to understand my problem and patiently guided me through the whole issue and how to resolve it. Definitely recommend!

Elexia
United States
24 days using the app
DSers replied October 23, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 6, 2024

Chrissy went above and beyond to help me with the issue I was facing. She was incredibly patient, knowledgeable, and proactive throughout the process. She provided very clear and easy to follow instructions.

PEACHINGS
Lithuania
18 days using the app
DSers replied December 9, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 25, 2024

I had a sync issue with my store and Chrissy was able to swiftly resolve the issue and explain what to look for in the future. Chrissy was a pleasure to work with. Great Customer Service!!!

Ubundancy
United States
29 days using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 26, 2024

I had a good response from Aurora and she was most helpful.

Click and Shop
South Africa
About 1 month using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 5, 2024

I was having a alot of issue with my store but Lydia helpt me so good.

QuickShopz
Netherlands
About 1 month using the app
DSers replied November 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 2, 2024

Excellent Platform and good services

Melux
Belgium
4 months using the app
DSers replied November 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 24, 2024

Excellent support! happy to join with Dser

Trend Liverty
United Arab Emirates
6 months using the app
DSers replied December 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 1, 2024

I just wanted to say a big thank you to Zina for your excellent customer service . was incredibly helpful and saved me a lot of time and frustration.

I'm really impressed with your team's knowledge and professionalism. Thanks again for all your help!

AliGo
Australia
4 days using the app
DSers replied November 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team