Reviews (31,324)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 8, 2024

Lydia has helped me quickly with a problem that I couldn't solve within 2 hours. Thank you very much Lydia! I'm prone to ask again for help.

Kolibri Kinder
Germany
8 days using the app
DSers replied November 10, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 19, 2024

so i just started to add my products from shopify and i was stuck on the mapping was just a silly thing i didnt do but Jacinta walked my through step by step was awesome, will update late what i think once i get doing it on my store:)

sleek-selections
Canada
About 1 month using the app
DSers replied October 7, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 24, 2024

Amazing costumer service :)
Helped me alot and was very patient!

ASLY'S
Israel
5 months using the app
DSers replied November 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Chrissy went above and beyond to help me with the issue I was facing. She was incredibly patient, knowledgeable, and proactive throughout the process. She provided very clear and easy to follow instructions.

PEACHINGS
Lithuania
18 days using the app
DSers replied December 9, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 26, 2024

I had a good response from Aurora and she was most helpful.

Click and Shop
South Africa
About 1 month using the app
DSers replied December 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 30, 2024

I've talked to Esfania, and she helped me very well to find out how to do certain things.

PurifX
Romania
15 days using the app
DSers replied October 31, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 24, 2024

It was a very helpful experience. Every step clearly explained and the problem solved

Luckgens Stores
United Kingdom
7 months using the app
DSers replied October 27, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 2, 2024

Thank you Lena.
I was trying to fix the product listing problem from last more than 12 hrs.
and you solved it instantly. you made my day this was my first time Iwas trying to list product on shopify. you also gave me good suggestion to look for the products etc. Thank you again

My Web Bazaar
United States
2 days using the app
DSers replied November 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 24, 2024

Excellent support! happy to join with Dser

Trend Liverty
United Arab Emirates
6 months using the app
DSers replied December 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2024

Hello selena was amazing she helped answer my questions when I wasn't so sure about my dropshipping business. Thank you Selena and thank you dsers for your kind service <3

Swanky Shop
United States
About 1 month using the app
DSers replied October 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team