Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 8, 2024

Wendy was a lot of help to me and saved a lot of time for me, all my questions were answered and instruction was very easy to understand. Thank you Wendy!

Mini Zoo
United States
About 1 month using the app
DSers replied April 9, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited April 3, 2024

I had an excellent experience with the support team, particularly Rfimp and Sandy, who were incredibly helpful and responsive. My issues were solved within minutes. Thanks a lot!

UltiShine Towels
Poland
About 1 month using the app
DSers replied March 20, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 9, 2024

Awesome Customer service and great app. Thanks Sandy!

TechBlend
India
29 days using the app
DSers replied April 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 7, 2024

Tive um atendimento exclusivo via messeger, resolveram meu problema, quem me atendeu foi Sherry, muito educado!

Advanced Flow
Brazil
30 days using the app
DSers replied April 9, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 24, 2024

The Young Man that Helped Me Was Exceptional in navigating me perfectly.

The Katalog Store
United States
Over 1 year using the app
DSers replied January 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 1, 2024

Jully was very helpful in sorting out my mapping issues on Dsers. I am very happy with the program and how easy it is to use. It saves me so much time with my orders.

Furry Tails Online
Australia
2 months using the app
DSers replied March 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 23, 2024

Boa noite
Venho aqui agradecer o atendimento rápido, atencioso e carinhoso do atendente Herman que protamente me auxiliaram na minha dúvida. Por conta de atendimentos como esses que nos motivamos cada vez mais em nosso trabalho, o recurso está sendo bem empregado

Grato

Atenciosamente

Renildo O. Sena

Happy Facilidades
Brazil
3 months using the app
DSers replied February 25, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 24, 2024

very good support service. Thanks a lot

Patrick Lyonnais
Canada
3 months using the app
DSers replied February 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 13, 2024

very satisfied , alice helped me a lot with troubleshooting

Boutique House
Israel
28 days using the app
DSers replied April 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 15, 2024

Via is very helpful and patient in understanding my inquiry. I was able to resolve my problem and very happy with the service provided. Thanks again Via!!!

Hair Pinz
United States
4 months using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team