Reviews (31,289)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

October 5, 2024

Didn't realize that Dsers has a chat button that can help me navigate and answers questions with my store orders. Very helpful

Lunea Lumina
United States
4 months using the app
DSers replied October 10, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Hushgrove
United States
3 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great support from Sans! Quick and helpful assistance. Makes order fulfillment smooth and easy!

Vibrant Watch
United States
21 days using the app
DSers replied November 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 6, 2024

Chrissy went above and beyond to help me with the issue I was facing. She was incredibly patient, knowledgeable, and proactive throughout the process. She provided very clear and easy to follow instructions.

PEACHINGS
Lithuania
18 days using the app
DSers replied December 9, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 3, 2024

Support is very prompt and responsive. Blanca thanks again for all your help.

Lazy Rox, LLC
United States
About 1 month using the app
DSers replied December 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 10, 2024

i am very happy with the service of dsers, especially with Vivian he helped me with my problem ang get me a quick solution. thanks to him and the dsers support team.

Amramo
Canada
About 2 months using the app
DSers replied October 15, 2024



Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 7, 2024

Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time

Ceinna
United States
29 days using the app
DSers replied October 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 23, 2024

I had some issues with my pushed products in my store and was helped by a sweetheart called Rin. He came to my rescue and solved the issue in no time. Thank you Rin.

Kitten Inspo
Kenya
24 days using the app
DSers replied October 24, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 4, 2024

Awesome support from Lena! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process

HOMEFOLIOPK
Pakistan
About 2 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 21, 2024

Helped me solve my problem quickly. Thank you for your help Rita :)

robotree.shop
Poland
2 months using the app
DSers replied October 22, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team