Reviews (31,324)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify and AliExpress integration, user-friendly interface, and efficient bulk order processing. It offers effective supplier and inventory management, including price and stock updates. Advanced product customization tools, multiple shipping options, and robust order tracking enhance operational efficiency and customer satisfaction. The responsive customer support team further boosts the user experience, supporting business scalability.

November 12, 2024

I have a great support from Celia,thanks for your supporting team. I solved the problem real quick!

About The Blink
Hong Kong SAR
2 months using the app
DSers replied November 13, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 7, 2024

I was helped by Vivian who was very patient and knowledgeable and helped me with a very difficult and confusing issue and made me feel at ease

Lingerie-N-Things
United States
9 days using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

October 6, 2024

Raphael helped me with problems in the ordering process for the Dser extension on Google Chrome on Sunday. Support was very quick.

Olevs Oficial Store
Brazil
Almost 2 years using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 5, 2024

I was very well attended to by Sandy, she saved me from a very big problem.

Bela Diva
Brazil
15 days using the app
DSers replied December 9, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 7, 2024

Aurora was very helpful and kind !

LAZZIO
Germany
6 months using the app
DSers replied December 9, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 12, 2024

I just had the most incredible experience with Dser's customer support, thanks to the exceptional service provided by Rita! Her kindness, patience, and professionalism truly exceeded my expectations.

bestformypet
United States
3 months using the app
DSers replied October 15, 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 6, 2024

Lucy helped me provide more information about dsers, she got quick and detailed responses!

Maliene.
Netherlands
15 days using the app
DSers replied November 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 5, 2024

Great support from Sans! Quick and helpful assistance. Makes order fulfillment smooth and easy!

Vibrant Watch
United States
21 days using the app
DSers replied November 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 1, 2024

Gloria helped me out with a problem I had. She was very quick with response, she was nice and very helpful. I have solved my problems in less than 5 minutes. She is great!

WellShop
Canada
4 months using the app
DSers replied October 10, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 27, 2024

Very good service
Thank you!

Kathiana Cardona Store
United States
About 2 years using the app
DSers replied October 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team